University of Wisconsin

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    Telephone conducted survey interviewer review

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    Former Employee - Survey Research Interviewer in Madison, WI
    Former Employee - Survey Research Interviewer in Madison, WI

    I worked at University of Wisconsin part-time (less than an year)

    Pros

    The pay is good, especially if you're a student. Raises are given twice a year based on performance. Coworkers are interesting people, shifts leaders are usually friendly. You're conducting academic studies so you're technically collecting data which is great to put on your resume. You gain telephone communication skills, heighten attention to detail,and knowledge about survey research. This kind of survey research isn't marketing or reviews, it's all academic. Examples include, health surveys from the CDC or an asthma survey for a study conducted by UW-Madison. It's really cool to be conducting survey's for such notable clients. This company is one of the best survey centers in the US.

    Cons

    You're basically a telemarketer but instead of selling stuff, you're trying to get people to take an academic survey. You make tons of phones calls and most of the time, people are rude or hang up on you. There's a lot of rejection (if you're not good with rejection, this job is definitely not for you). The work is repetitive. You make a bazillion calls a day. There is one study everyone knows and you'll be calling that study for a few months until you learn how to conduct other studies. That means you read the same questions over and over again (if someone picks up and agrees to do the survey with you). Some surveys are 5-45 mins long; some even last an hour. You have to remain objective, it's part of survey research. If you're not a student, you're an LTE. LTE's only get 20 hrs/week and get capped at a certain wage. All shifts are 4 hours with a min of 12 hours a week. You're required to work at least weekend shift. Week day hours are 9-1, 1-5, or 5-9. You can't have any other hours. This makes scheduling extremely inconvenient.

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