VMware Jobs & Careers in Cleveland, OH

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19 days ago

Senior Systems Engineer- Ohio

VMware Cleveland, OH

in supporting business growth, profitability, technical capability and service creation. * Transfer industry, technical, and product knowledge and… VMware


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    Great group of people to work with!

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    Current Employee - Technical Account Manager in Cleveland, OH
    Current Employee - Technical Account Manager in Cleveland, OH

    I have been working at VMware full-time (less than an year)

    Pros

    People. VMware consistently hires sharp people. The company and the product are easy to represent.

    Cons

    Large growth adds pain when trying to navigate the organization. Enough of the people in the organization are new that there are times that you don't get answers just because the person doesn't know who to ask. Fortunately, everybody is bright and there are no problems that can't be overcome.

    Advice to ManagementAdvice

    Add further structure to the customer support and problem resolution paths for internal employees to help streamline processes for customers where warranted. I've heard often that there was no resolution on a problem. To be fair, I haven't seen it first hand but it comes up enough from customers in conversation that it should be mentioned.

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