Vanguard Jobs & Careers

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16 days ago

Analytics Consultant

Vanguard Valley Forge, PA

• Deliver workforce analytics that answer key strategic questions as identified by business leadership. • Support the Workforce Analytics Lead… Vanguard

27 days ago

Corporate Financial Analyst Summer Internship

Vanguard Valley Forge, PA

The Corporate Financial Analyst Summer Internship is a full-time, paid program that provides an unparalleled introduction to the role of a CFS… Vanguard

26 days ago

Senior Manager, Network Security and Perimeter Services, Technology Operations

Vanguard Valley Forge, PA +3 locations

• Manages staff. Provides guidance, training and motivation as necessary to develop staff. Hires, evaluates and counsels personnel. Follows corporate… Vanguard

26 days ago

Acceleration into Financial Professional Program (AFP)

Vanguard Valley Forge, PA

AFP is a challenging rotational program that immerses you in all the financial operations of a mutual fund company. The one-year program consists of… Vanguard

27 days ago

MBA Internship Program

Vanguard Valley Forge, PA

The MBA Summer Internship Program is a full-time, paid program that provides an unparalleled introduction to a range of rewarding opportunities and… Vanguard

27 days ago

Mid-Market Retirement Sales Executive

Vanguard Scottsdale, AZ

• Successfully sells Vanguard's Defined Contribution, Defined Benefit and Non-Qualified recordkeeping and investment services in accordance with… Vanguard

13 days ago

Manager, Strategic Workforce Planning

Vanguard Valley Forge, PA

• Develop a strategic approach to workforce management that combines insights from workforce analytics and the business strategy. Collaborate with… Vanguard

27 days ago

Associate Counsel, Fiduciary and Bank Regulation

Vanguard Valley Forge, PA

• Provides advice, counseling, education and presentations to internal clients and business units (BUs) in order to advise, guide and raise awareness… Vanguard

25 days ago

Entry Level Developer

Vanguard Charlotte, NC +2 locations

• Provides entry level system analysis, design, development, and implementation of applications and databases for mainframe-, client/server-, Web… Vanguard

16 days ago

High Net Worth Client Relationship Administrator

Vanguard United States


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Vanguard Chairman and CEO William McNabb
William McNabb
443 Ratings
  1. 2 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Specialist in Scottsdale, AZ
    Current Employee - Customer Relations Specialist in Scottsdale, AZ

    I have been working at Vanguard full-time


    Great environment. Vanguard supports it's employees when personal needs arise. Good benefits. Bonuses.(performance based, so salaries are lower than similar companies). Like everyone I work with - great group of people. They offer a lot of training opportunities.


    Metrics on calls are unreasonable if you want to give excellent customer service. I won't rush anyone, I make they thoroughly understand everything we discuss. This can take awhile, especially with inexperienced investors. I know my customers appreciate it, but it does hurt my opportunities since my call times are a little longer. I also believe in helping other less experienced crew members, which adds to my call handle time as we'll. Difficult to advance...fewer jobs up the pyramid and lots of competition.

    Advice to ManagementAdvice

    Metrics should not be as important as quality customer service.

    Positive Outlook
    Approves of CEO

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