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Vanguard Processing Associate Jobs & Careers

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1 day ago

Processing Associate – new

Vanguard Scottsdale, AZ

• Interprets and processes a broad variety of routine retail client requests. Partners with tenured associates to handle more complex requests… Vanguard


20 days ago

Senior IT Auditor

Vanguard Valley Forge, PA

• Conducts audit interviews to identify key control activities. • Prepares walkthrough narratives, flowcharts, and other memos documenting… Vanguard


30+ days ago

Staff Information Technology Auditor

Vanguard Valley Forge, PA

• Conducts audit interviews to identify key control activities. • Prepares walkthrough narratives, flowcharts, and other memos. Documents… Vanguard


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Vanguard Chairman and CEO William McNabb
William McNabb
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  • 1 person found this helpful  

    Great place to work, but pay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Vanguard full-time (more than a year)

    Pros

    In my 10 year career across multiple industries and employers, Vanguard was THE best. The management was intelligent and actually cared about you and your career progression. The organization REALLY DOES care about it's customers and doing the right thing. Amazing uncompromising work life balance. I can't tell you how awesome getting THAT MUCH time off is! It led me to be always motivated and productive. Let's put it this way, when I left Vanguard I left all my money there and had all my family members move their money there as well. That's saying something.

    Cons

    Pay. When I was recruited outside of the industry, I was paid DOUBLE. Not 5%, not 20%, not even 50% more. DOUBLE. I would have loved to stay at Vanguard but the pay is just not competitive for high performers. For a company that doesn't release the compensation packages of the top executives, it's unfortunate that they're not even on the same planet of the rest of the working world in terms of pay.

    Another negative, is that in Scottsdale, the vast majority of the work is call center. Sure, they might call it a more fancy title, but in actuality it's a pure call center environment. The "thinker" type jobs are in Valley Forge PA.

    Basically every moment of every day that you're at work. You're monitored. They keep track of how quickly you do quite literally anything. How long you take for restroom breaks, the moment you log in until the moment you log out. It's crazy how closely you're monitored. All communications are recorded and can be used against you.

    Advice to ManagementAdvice

    Completely revamp pay, be a little less CIA about monitoring your employees, bring some better positions down from PA.

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