Verizon

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Verizon Reviews

2,803 Reviews
3.3
2,803 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
989 Ratings
  •  

    Pay and benefits are great...management is mainly incompetent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Technician in Indio, CA
    Current Employee - Customer Service Technician in Indio, CA

    I have been working at Verizon

    Pros

    Verizon Technician pay is above average, topping out at just over $30/hr. Benefits are outstanding. Overtime is sometimes mandatory, especially during rainy times of the year but it's well worth it. Union job.

    Cons

    Management is very incompetent, driven by jobs per day quotas handed down by upper management who know nothing about quality customer service.

    Advice to ManagementAdvice

    Let your technicians serve our customer's.

    Recommends
    Disapproves of CEO

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