Verizon

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Verizon Reviews

2,687 Reviews
3.3
2,687 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
943 Ratings
  • 1 person found this helpful  

    Better than average company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections in Wilmington, NC
    Current Employee - Collections in Wilmington, NC

    I have been working at Verizon full-time (more than a year)

    Pros

    Full time, health benefits, gym, free college all the way to Masters degree, great cafeteria , caring and supportive supervisors, steady permanent work.

    Cons

    Production/$ goals, FAST FAST FAST MONE MONEY MONEY. cant really be helpful to customers. . too much emphasis placed on clocking in and out EXACTLY on time , work a minute less than scheduled or take bathroom break and it comes out of personal time, 3 different systems for tracking time worked, main form of communication is email ..required to read emails but no time given to do so. Cannot read off the clock but reprimanded if you do so on the clock. Biggest problem is that customers cuss you out and management says you have to smile and take it, no recourse when you are treated like a piece of crap.All calls and computer movements recorded.

    Advice to ManagementAdvice

    Back off a bit. We are doing more than our best and it is not enough.

    Recommends
    Positive Outlook
    Approves of CEO

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