Verizon Jobs & Careers in Phoenix, AZ

Hiring? Post a Job
68 job openings Back to all jobs

Show:  All Results Last 7 Days
3 days ago

Manager - Executive Consulting Partners

Verizon Phoenix, AZ

The Global Professional Services organization provides consulting, design, implementation, and management to Verizon’s Enterprise, Medium Business… Snagajob


15 days ago

Project Manager - Post Sale Service Delivery

Verizon Phoenix, AZ

• Responsible for the strategic efforts that require analysis of revenue, margin, and scope of services, deliverables, budget and schedule. • Work… Snagajob


3 days ago

Executive Consulting Partner - Professional Services

Verizon Phoenix, AZ

• Drive strategic revenue by working with customers on transformational… Snagajob


22 days ago

Retail Sales Solutions Specialist Phoenix Multiple Locations Part Time

Verizon Phoenix, AZ

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


22 days ago

Retail Sales Solutions Specialist Phoenix Multiple Locations Full Time

Verizon Phoenix, AZ

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


22 days ago

Retail Sales Solutions Specialist Tempe Multiple Locations Part Time

Verizon Tempe, AZ

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


23 days ago

Retail Sales Solutions Specialist Tempe Multiple Locations Full Time

Verizon Tempe, AZ

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


14 days ago

Part time Retail Solutions Sales Specialist

Verizon Tempe, AZ +2 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


15 days ago

Avondale Gateway Retail Sales Solutions Specialist

Verizon Avondale, AZ

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


15 days ago

Palmilla Retail Sales Solutions Specialist

Verizon Avondale, AZ

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Snagajob


Verizon Reviews

2,432 Reviews
3.3
2,432 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
835 Ratings
  1. 2 people found this helpful  

    Mostly ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Verizon full-time (more than 5 years)

    Pros

    Excellent pay and benefits. Includes domestic partnership for LGBT families to receive benefits.

    Cons

    Extremely high standards. if you get a supervisor who takes a personal dislike to you, you can do your best and they will nit pick to determine that you haven't done your job. Offer a product or service to a customer? It wasn't a good enough offer. A customer complaining and you can't get a word in edgewise before they hung up on you? You didn't ask if their problem had been resolved. Offered a great product or service and the customer wasn't interested? You didn't offer an alternative. Maybe you thought the customer wouldn't want an alternative because the alternative would increase costs and they specifically wanted to lower their costs. You didn't ask, therefore you don't know that they wouldn't be willing to increase their costs for this. Maybe you did offer an alternative and the alternative would increase their costs. Why would you offer that when the customer specifically said they wanted to lower their costs? Maybe you offered an alternative that would lower the customer's costs. Do you think we're in the business of losing money? Damned if you do damned if you don't. If you're in the manager/supervisor's favor, you did the right thing under the circumstances. If not, you did the wrong thing.

    If a customer calls in and waits on hold for 45 minutes because they are upset that their bill went from $35.73 to $35.94, you still need to offer a product or service. Because customers who are willing to spend 45 minutes to find out about a 21 cent increase in taxes are absolutely in need of a new $30 case. Oh, wait, you're supposed to find out more about the customer. But don't spend more than five minutes on the phone. You don't want your call rates to drop. "Oh, I hear a dog, you want the $200 pet tracker?"

    Advice to ManagementAdvice

    Consistency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Verizon? Share Your Experiences

Verizon

 
Click to Rate
or