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The best reasons would be the industry itself, the cell phone industry is on the up and up, everyone wants one and the the amount of things we can do with cell phones now is far more than what we had to offer even 5 years ago. We can buy and sell, handle all of our office duties and watch TV on cell phones now. It is amazing how much the industry has grown and how much more it can grow.
Like many sales jobs, once you get really good at it, they dont want you to move on, especially in retail. I have found it harder for me to advance because I have done so well in my company.
Advice to Management
Think about the customers first and foremost.