Verizon Jobs & Careers in Singapore

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Verizon Reviews

2,328 Reviews
3.3
2,328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
785 Ratings
  1.  

    Lacking of career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Singapore (Singapore)
    Former Employee - Customer Service Representative in Singapore (Singapore)

    I worked at Verizon full-time for more than 3 years

    Pros

    Compensation package is subject to work experience and your expected salary (if within their budget) therefore it is still fine in general.

    Cons

    Lacking of career advancement for entry positions. HR does not have any intention to develop retention program for employees holding entry positions.

    Downsizing exercise happens unnecessary for twice a year on average since they day Verizon bought over MCI. Work quality (impacting to external and internal deparments) drops significantly for work outsourced to Philippines and India.

    Advice to ManagementAdvice

    Need to seek a balance - cost savings vs work quality. Doing downsizing/outsourcing exercises without able to maintain the expected/minimum service level basically does not make sense and would jeopardize the company to grow revenue and improve customer satisfaction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO