Verizon Wireless Jobs in Johnson City, NY

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19 days ago

Retail Sales Representative

Verizon Wireless Johnson City, NY +3 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


Verizon Wireless Reviews

3.4
3,682 Reviews
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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,785 Ratings
  • Good company to work for but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Retail Store Manager in Johnson City, NY
    Current Employee - Assistant Retail Store Manager in Johnson City, NY

    I have been working at Verizon Wireless full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent base pay
    Great training
    50% discount on your wireless bill
    Working with the latest technology

    Cons

    Quotas are very inflated
    Commission structure keeps changing to benefit the company
    If your in a retail environment expect to be constantly yelled at by customers
    Promoting based on "friends" and not on performance
    Over the last few years Verizon has moved from being a company that cares about the customer to a company that only cares about the bottom line and will do anything to get the money.
    There is a huge disconnect between the store and local management and senior management.
    A lot of night and weekend hours in the retail setting

    Advice to Management

    Go back to being about the customer and not your paycheck. Promote based on performance and look into lower management to make sure they are doing the same.

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