Verizon Wireless Jobs in Johnson City, NY

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27 days ago

Retail Sales Representative

Verizon Wireless Johnson City, NY +3 locations

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless


Verizon Wireless Reviews

3.5
Rating Trends
Recommend to a friend
Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
2,090 Ratings
  • Good company to work for but not a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Store Manager in Johnson City, NY
    Current Employee - Assistant Retail Store Manager in Johnson City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Decent base pay Great training 50% discount on your wireless bill Working with the latest technology

    Cons

    Quotas are very inflated Commission structure keeps changing to benefit the company If your in a retail environment expect to be constantly yelled at by customers Promoting based on "friends" and not on performance Over the last few years Verizon has moved from being a company that cares about the customer to a company that only cares about the bottom line and will do anything to get the money. There is a huge disconnect between the store and local management and senior management. A lot of night and weekend hours in the retail setting

    Advice to Management

    Go back to being about the customer and not your paycheck. Promote based on performance and look into lower management to make sure they are doing the same.


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