Verizon Wireless Jobs in Lewis Center, OH

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Show:  All Results Last 7 Days
12 days ago

IoT Product Manager - Energy and Utility Vertical

Verizon Wireless Columbus, OH

IOT Specialist - Energy & Utility Vertical • Responsible for identifying, cultivating, deploying, and supporting critical Energy & Utility… Verizon Wireless


30+ days ago

Systems Engineer

Verizon Wireless Lewis Center, OH

The data and computer network of today are composed of provider integrated network elements and general purpose computing platforms. This often… Verizon Wireless


13 days ago

Retail Sales Representative- Verizon

Verizon Wireless Delaware, OH

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless


18 days ago

Java Web Developer (Production Support)

Verizon Wireless Hilliard, OH

The Application Support - Java Web Developer will be a technical resource for the ACSS Customer Care Support organization. The candidate will… Verizon Wireless


18 days ago

Acct Exec-Business Sales

Verizon Wireless Hilliard, OH

About Verizon We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion… Verizon Wireless


24 days ago

Customer Service Representative - Call Center

Verizon Wireless Hilliard, OH

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job… Verizon Wireless


28 days ago

Retail Customer Service Representative

Verizon Wireless Hilliard, OH +2 locations

As a confident, professional individual with a rich understanding of VZW technology and services, you will: Deliver the ultimate Verizon Wireless… Verizon Wireless


27 days ago

Retail Sales Representative

Verizon Wireless Columbus, OH

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless


30+ days ago

Senior Software Developer

Verizon Wireless Hilliard, OH

Design, develop, analyze, evaluate, test, debug, document, and implement moderately complex software automation applications from collected… Verizon Wireless


30+ days ago

Retail Sales - Verizon Wireless - Mt. Vernon, Mansfield and Ashland

Verizon Wireless Mount Vernon, OH

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


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  • Helpful (5)

    Retail Solutions Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Verizon Wireless full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked for Verizon Wireless and Alltel since 2006. I have worked both in retail sales and in retail management. I am currently in retail sales. You can make a very good living working at Verizon, both in salary and in benefits. They match your 401k up to 6% currently and have done so as long as I have worked for them. The health and dental insurance are FANTASTIC, covering me and my family well beyond what was covered by other companies I have worked for. I do not have to pay extra premiums to have my spouse covered under my health plan. As far as working conditions, if you are trainable and willing to take instruction, you will do well with Verizon. You need to have a thick skin, as you are working face to face, toe to toe, eyeball to eyeball with the general public. You need to be good with people to do well in this job. Meet the needs of your customers and you will do well.

    Cons

    There are times where we are taught questionable sales tactics by store management that can mislead customers. The sales goals that we are given can be quite aggressive. These aggressive sales goals can, with a management team that tries to get ahead using shortcuts, lead managers to try and take the easy road to reaching those goals. I have been told by managers that I am being up front with customers when I explain that they "can get their phone for $200 plus a $40 upgrade fee (hence spending $240 for their phone alone), or they can get their phone, a case, screen protectors, a car charger, and a Bose speaker for only $250". In reality, the customer is being put on the Verizon Edge program instead of a 2 year contract, and they don't need to purchase any accessories in order to get their phone via the Edge program. This is very misleading, as the customer is led to believe that they are getting these accessories included with the price of the phone. This is just one example of many instances I have witnessed at my store where customers are misled or facts were withheld in an effort to put a positive spin on a sales pitch.

    Not all management is this way, but I have witnessed this type of training in my store.

    Advice to Management

    Withholding information from customers in order to close sales is still dishonest and goes against the Verizon Code of Ethics and the Credo.


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