Verizon Wireless Jobs in Louisville, KY

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28 days ago

Retail Sales Representative

Verizon Wireless Louisville, KY

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless


30+ days ago

Account Executive - Business Sales

Verizon Wireless Louisville, KY

About Verizon We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your… Verizon Wireless


Verizon Wireless Reviews

3.3
3,608 Reviews
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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,752 Ratings
  • 1 person found this helpful

    Decent money and benefits, but way way way too much micro-management and stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Executive in Louisville, KY
    Former Employee - Business Account Executive in Louisville, KY

    I worked at Verizon Wireless

    Pros

    Decent base salary, decent commission opportunity, great benefits... insurance, 401K, toys (like laptops, phones, tablets), 50% off on personal wireless plans - all of these things are truly outstanding. Most prestigious company in the industry with undeniably the best network.

    Cons

    Micro-management to the most extreme level imaginable. Salesforce.com is your life here. Customer service requests and issues from your customer base and constant requests from management will make it extremely difficult to concentrate on selling for any reasonable amount of time to achieve and exceed your quotas. There are quotas for absolutely everything. Quotas for phone calls, appointments, gross voice activations, sales dollars, accessory sales, machine to machine sales, mailers, new opportunities, new opportunities that you give to M2M partners, device trade-ins, you name it there's a quota for it and a manager to ask why you didn't achieve it and will expect a plan to correct it. Not enough support to enable you to focus on selling. If you have an outer market territory, you will have a difficult time with all this AND having significant windshield time that limits your selling time even more. If you stay long enough to inherit an inner market territory, you'll have it made with plenty of leads and minimal windshield time. All of this makes this job extremely stressful, unpleasant, and exhausting. The company intranet and systems is very unintuitive and takes a long time to get acclimated to.

    Advice to ManagementAdvice

    Stop trying to micromanage everything. Instead of pouring over stack reports and activity reports, put programs in place that will actually allow BAEs to achieve more by spending more time selling and prospecting. More support. BAEs should not have to enter their own orders and should never be so involved in customer service issues.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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