Verizon Wireless – Winona, MN
With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless
Verizon Wireless Photos
Helpful (1)RecommendsApproves of CEO
Pay and benefits are above average Top notch training for new hires and new product launches Excellent advancement opportunities Fast paced, fun retail environment
No work / life balance Very stressful Customers can be rude, impatient and demeaning Some (not all) district managers are too business
Advice to Management
Open up and be more friendly (not friends) with the associates on the front lines. They are the one's who are making the company billions and take the heat for everything. Have some understanding when they have personal issue that come up. Also, treat them like they're people and not just numbers. Overall, I loved working for Verizon Wireless. I had some amazing experiencing and great opportunties. I met people who are now my best friends. You just need to find a way to develop a a more understanding culture at the DM and sometime even the Store Manager level.