Verizon Wireless Jobs in Short Hills, NJ

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30+ days ago

Retail Sales Representative

Verizon Wireless Short Hills, NJ +24 locations

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless

18 days ago

SMB Account Representative

Verizon Wireless Springfield, NJ +7 locations

Small Business Sales Representative will be responsible for driving business and qualified sales leads of Small Businesses with 5-99 employees to the… Verizon Wireless

5 days ago

Sr Cslt-Marketing

Verizon Wireless Morristown, NJ

of this position include: • Create and execute annual/quarterly marketing plans. Liaison with HQ and Northeast Area regions for planning and… Verizon Wireless

6 days ago

Analyst-Finl Plng and Anlys

Verizon Wireless Morristown, NJ

80% Working cross-functionally with VES, WEST, and NEA internal M2M solutions architects and support teams in fulfilling orders for M2M Demo… Verizon Wireless

1 day ago

Member Technical Staff Consultant – new

Verizon Wireless Warren, NJ

• Design and implement infrastructure from specifications, configuration and deployment of applications, Connect to back-end resources, and perform… Verizon Wireless

2 days ago

Executive Administrative Assistant - Executive Support – new

Verizon Wireless Basking Ridge, NJ

This position is responsible for providing administrative support to multiple Directors and their teams. This position will schedule and maintain… Verizon Wireless

2 days ago

Financial Planning Analyst – new

Verizon Wireless Basking Ridge, NJ

include: • Assist on monthly financial reporting and results analysis for Wireless and CMB advertising expenses • Provide decision support… Verizon Wireless

4 days ago

Manager - Enterprise Data Sales

Verizon Wireless Basking Ridge, NJ +2 locations

The Enterprise Data Sales Manager (EDSM) is the premier solution sales architect for Verizon Enterprise Solutions. The EDSM collaborates with the Sr… Verizon Wireless

5 days ago

Java Programmer

Verizon Wireless Warren, NJ +2 locations

include application design, architecture and architecture (client side) and interact closely with the interfacing external… Verizon Wireless

6 days ago

Senior Java Programmer

Verizon Wireless Warren, NJ +3 locations

Join our Information Technology team where you will work on new technologies and find ways to meet our customers’ needs and make it easy for them to… Verizon Wireless

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Verizon Wireless Chairman and CEO Lowell McAdam
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    Retail Solutions Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Verizon Wireless full-time (More than 8 years)

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    I have worked for Verizon Wireless and Alltel since 2006. I have worked both in retail sales and in retail management. I am currently in retail sales. You can make a very good living working at Verizon, both in salary and in benefits. They match your 401k up to 6% currently and have done so as long as I have worked for them. The health and dental insurance are FANTASTIC, covering me and my family well beyond what was covered by other companies I have worked for. I do not have to pay extra premiums to have my spouse covered under my health plan. As far as working conditions, if you are trainable and willing to take instruction, you will do well with Verizon. You need to have a thick skin, as you are working face to face, toe to toe, eyeball to eyeball with the general public. You need to be good with people to do well in this job. Meet the needs of your customers and you will do well.


    There are times where we are taught questionable sales tactics by store management that can mislead customers. The sales goals that we are given can be quite aggressive. These aggressive sales goals can, with a management team that tries to get ahead using shortcuts, lead managers to try and take the easy road to reaching those goals. I have been told by managers that I am being up front with customers when I explain that they "can get their phone for $200 plus a $40 upgrade fee (hence spending $240 for their phone alone), or they can get their phone, a case, screen protectors, a car charger, and a Bose speaker for only $250". In reality, the customer is being put on the Verizon Edge program instead of a 2 year contract, and they don't need to purchase any accessories in order to get their phone via the Edge program. This is very misleading, as the customer is led to believe that they are getting these accessories included with the price of the phone. This is just one example of many instances I have witnessed at my store where customers are misled or facts were withheld in an effort to put a positive spin on a sales pitch.

    Not all management is this way, but I have witnessed this type of training in my store.

    Advice to Management

    Withholding information from customers in order to close sales is still dishonest and goes against the Verizon Code of Ethics and the Credo.

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