Verizon Wireless Jobs & Careers in Venice, FL

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28 days ago

Customer Service Representative Retail

Verizon Wireless Sarasota, FL +3 locations

As a confident, professional individual with a rich understanding of VZW technology and services, you will: • Kick-start a unique and world-class… Verizon Wireless


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2,909 Reviews
3.3
2,909 Reviews
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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,403 Ratings
  1. 7 people found this helpful  

    Good company with bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Retail Store Manager  in  Seattle, WA
    Current Employee - Assistant Retail Store Manager in Seattle, WA

    I have been working at Verizon Wireless full-time for more than 8 years

    Pros

    Great Salary and benefits.

    Cons

    Retail hours are terrible. 7 A.M. Friday meetings are a joke and not productive at all. No one takes them seriously and goof around during calls to include the managers. Employees are very, very unhappy at their jobs. There is no employee retention or loyalty. There's no employee advancement either. They could care less if you go or stay. DM's are very into themselves and not so much into their employees unless of course you are really good looking. Sad to see that they hold themselves higher than God. Small talk with employees are fake and not personable. All they care is numbers and how they can chew some butt if you don't meet them. If you do well, they acknowledge you because it benefits THEM, but if you are average they give you no attention. No accountability for anyone. Company wide they have different standards for different people. Advancement defiantly comes with good looks and youth. Instead of rewarding managers for the work the sales people do on the floor, reward the employees instead. They do all the dirty work for you.

    Advice to ManagementAdvice

    Pay attention to your senior employees and provide them with advancement tools. They become stale because you don't give them the attention and acknowledgment they deserve. Get rid of the Friday meetings. They make no difference for anyone. Stop punishing employees but start rewarding them. Stop taking away benefits. I remember the old Verizon. It was good.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO