Verizon Wireless Jobs in Whitehall, PA

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Show:  All Results Last 7 Days
25 days ago

Solutions Specialist

Verizon Wireless Pittsburgh, PA +4 locations

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless

25 days ago

Retail Customer Service Representative

Verizon Wireless Homestead, PA +6 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless

21 days ago

Real Estate Specialist Wireless

Verizon Wireless Bridgeville, PA

The Network Real Estate Specialist is responsible for daily decision making and task/project management to ensure that assigned projects are… Verizon Wireless

30+ days ago

Retail Sales Representative

Verizon Wireless West Mifflin, PA +7 locations

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless

17 days ago

Retail Customer Representative

Verizon Wireless Pittsburgh, PA

As a confident, professional individual with a rich understanding of VZW technology and services, you will: Deliver the ultimate Verizon Wireless… Verizon Wireless

30 days ago

Coordinator - Inventory Planning

Verizon Wireless Bridgeville, PA

Process repairs and returns - includes the gathering, packing, shipment, and receiving of such equipment, and its accurate tracking on a computerized… Verizon Wireless

9 days ago

IoT Product Manager - Energy and Utility Vertical

Verizon Wireless Pittsburgh, PA

IOT Specialist - Energy & Utility Vertical • Responsible for identifying, cultivating, deploying, and supporting critical Energy & Utility… Verizon Wireless

30+ days ago

Equipment - Constuction Engineer

Verizon Wireless Bridgeville, PA

Verizon Wireless is in need of an Equipment Engineer to support the rapid growth and planning of our MSC facilities. This is a blended position… Verizon Wireless

22 days ago

Senior Pricing Analyst

Verizon Wireless Warrendale, PA

include developing the reporting capability within the Wholesale organization, This includes acquiring data through the use of SQL queries, Cognos or… Verizon Wireless

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    Retail Solutions Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Verizon Wireless full-time (More than 8 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
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    I have worked for Verizon Wireless and Alltel since 2006. I have worked both in retail sales and in retail management. I am currently in retail sales. You can make a very good living working at Verizon, both in salary and in benefits. They match your 401k up to 6% currently and have done so as long as I have worked for them. The health and dental insurance are FANTASTIC, covering me and my family well beyond what was covered by other companies I have worked for. I do not have to pay extra premiums to have my spouse covered under my health plan. As far as working conditions, if you are trainable and willing to take instruction, you will do well with Verizon. You need to have a thick skin, as you are working face to face, toe to toe, eyeball to eyeball with the general public. You need to be good with people to do well in this job. Meet the needs of your customers and you will do well.


    There are times where we are taught questionable sales tactics by store management that can mislead customers. The sales goals that we are given can be quite aggressive. These aggressive sales goals can, with a management team that tries to get ahead using shortcuts, lead managers to try and take the easy road to reaching those goals. I have been told by managers that I am being up front with customers when I explain that they "can get their phone for $200 plus a $40 upgrade fee (hence spending $240 for their phone alone), or they can get their phone, a case, screen protectors, a car charger, and a Bose speaker for only $250". In reality, the customer is being put on the Verizon Edge program instead of a 2 year contract, and they don't need to purchase any accessories in order to get their phone via the Edge program. This is very misleading, as the customer is led to believe that they are getting these accessories included with the price of the phone. This is just one example of many instances I have witnessed at my store where customers are misled or facts were withheld in an effort to put a positive spin on a sales pitch.

    Not all management is this way, but I have witnessed this type of training in my store.

    Advice to Management

    Withholding information from customers in order to close sales is still dishonest and goes against the Verizon Code of Ethics and the Credo.

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