Verizon Wireless

Verizon Wireless Jobs & Careers in Wilmington, MA

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13 days ago

Managing Partner, Mobility Solutions

Verizon Wireless Wilmington, MA

The Managing Partner – Mobility Solutions manages a team of Sr. Solutions Specialists – Mobility to meet and exceed Wireless sales goals. The… Verizon Wireless

14 days ago

Senior Solutions Specialist - Mobility

Verizon Wireless Wilmington, MA

The role of Sr. Solutions Specialist – Mobility is responsible for strategic solution-based sales to an assigned Global, Domestic and International… Verizon Wireless

18 days ago

Manager, Vertical Data Sales

Verizon Wireless Wilmington, MA +2 locations

include but are not limited to the following: • Architect complex… Verizon Wireless

26 days ago

Retail Sales Representative

Verizon Wireless Burlington, MA +19 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless

30+ days ago

Retail Customer Service Representative

Verizon Wireless Saugus, MA +3 locations

Verizon Wireless

30+ days ago

Senior Product Development Manager Cloud Mobile Application Development

Verizon Wireless Waltham, MA

While focused on Cloud services, and centered on the secure storage and access of a wide range of customer media including contacts, this person will… Verizon Wireless

11 days ago

Solutions Manager

Verizon Wireless Natick, MA +3 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless

21 days ago

Customer service representative

Verizon Wireless Braintree, MA

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless

6 days ago

Network Real Estate Specialist

Verizon Wireless Westborough, MA

• Review environmental due diligence, including EDR Reports, Phase Is and Phase IIs, to identify cases of non compliance with federal regulations and… Verizon Wireless

30+ days ago

Associate Network Performance Engineer

Verizon Wireless Westborough, MA

This Systems Performance engineer will be a member of a regional team responsible for ensuring superior, reliable wireless voice and data services in… Verizon Wireless

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  • 4 people found this helpful  

    Get bogged down with useless tasks that prevent you from getting paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Account Executive in Wilmington, MA
    Current Employee - Business Account Executive in Wilmington, MA

    I have been working at Verizon Wireless


    Good salary, ability to set own appointments and schedule, nice and spacious office with cafe downstairs, good/friendly/dynamic teammates, great rewards for hitting quota ("B2B 100% Club" with fancy lunches or dinners).


    Micro-managing and busy-work interferes with actual job function (acquiring new customers and hitting quota). The systems are awful (it can take 2 hours to process an order for 23 lines). Quota has gone up like crazy even when half of your team did not hit quota last month. Used to be a lot easier to sell: for example, you could offer bill credits to any business. Now, the company charges sales tax on everything, including free phones, so if a customer wants to buy 50 free phones, they pay like $13 each in sales tax, so that "free" deal now costs a business $650. The time you spend doing customer roll-outs (to transition their old phones to our new phones) is wasted because it's not sales-related and there are always tons of problems which end up taking you out of the office for an entire day. There is zero camaraderie between departments, so tech support, customer service, finance, and marketing all get in each other's way and make things worse rather than help the sales teams. Everything is SLOW and it seems like anything you need on a deadline takes even more time to get answered. Customers will absolutely hate you and leave you because three other departments messed up the customer's bill credits and decided a year after the credits were promised that the credits will never be paid out.

    Advice to ManagementAdvice

    Hire assistants to perform new customer roll-outs, manage credit requests, and assist with billing questions. Actually TRAIN your sales reps on best practices for obtaining appointments and closing sales with waffling customers, rather than telling them that no one can go home until a certain number of accounts are noted in the slow system. Stop assigning "urgent" busywork that prevents reps from making your mandatory # of prospecting calls per day. Know your products and promotions better than your reps, so you can answer questions and assist them. Never, ever take a week off during the last week of the quarter or year, especially when you have new reps and it seems that every major department has their leader on vacation and no one is available to help your reps. Don't wait until a rep is struggling before sitting down to make a plan. It's already too late by then, and we're looking to jump ship due to lack of leadership and efficiency within the channel.

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