Veterans United Home Loans

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30+ days ago

Loan Officer

Veterans United Home Loans Colorado Springs, CO

**: * Sourcing leads, collecting borrower financial and credit information. * Processing borrower…

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Veterans United Home Loans Reviews

99 Reviews
99 Reviews
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Veterans United Home Loans CEO Nate Long
Nate Long
85 Ratings

    Great company, highly inexperienced managers that lack accountability

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Veterans United Home Loans full-time (more than an year)


    The charitable arm of Veterans United (Veterans United Foundation) and the Corporate Office (known as "Home Office") is fantastic. The majority of the management team is very supportive and continually demonstrates their commitment by going above and beyond. Overall, it appears that the executive team and division leaders (at Home Office) all have a true passion for the cause and it's a shame that a few bad apples completely ruined what many of us felt was the opportunity of a lifetime to work for an incredible company that truly deserves to be an industry leader.


    The executive team is very disconnected from the actual branches. Our "leaders" that were responsible for guiding us within our market were very unethical and got away with very unfavorable business practices. As other reviewers previously stated, Veterans United should immediately terminate employees for unethical and compromising patterns of behavior. After exposing our team to a great deal of stress and countless internal audits and investigations, the decision was finally made to terminate several of the individuals that were setting us back from flourishing. Sadly enough, these changes occurred far too late and many of our team members were essentially forced to resign due to the unstable environment, lack of support and sheer ignorance on behalf of management. In the end, the unethical employees were terminated but it is a shame so many others previously resigned and the changes we not initiated sooner.

    Advice to ManagementAdvice

    Survey your employees consistently about management to fully understand where you stand in terms of both culture and leadership. If the majority of your employees express similar discontent with leadership than I recommend you make immediate adjustments. Nearly our entire team of employees felt grossly ignored and isolated and this provided a deep sense of distrust and uncertainty amongst the team. As much as we tried to remain positive and supportive as a team, the lack of trust in immediate leadership set us up for failure. Many employees began expressing their concerns within the community because they wanted to disassociate themselves from terrible people that just so happened to be the decision makers and leaders of the branch. The employees were constantly placed on the defensive and that environment quickly became toxic and counter-productive.

    With all of that being said, all of the former employees who have since resigned thank you for making the right decision and continue to support your wonderful foundation and cause. It is bitter sweet that we cannot be a part of what should have been an incredible career, (not to mention one of your strongest operations). Despite the outcome, I still wish Veterans United continued success and an incredible future --- they deserve it and I strongly believe in all they do and continue to do.

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