Viagogo Jobs & Careers in San Francisco, CA

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Viagogo Reviews

15 Reviews
2.7
15 Reviews
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  1.  

    Young Environment,Low Pay,Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Limerick, Limerick (Ireland)
    Current Employee - Customer Service Advisor in Limerick, Limerick (Ireland)

    I have been working at Viagogo full-time (less than an year)

    Pros

    -Make lots of friends, Friendly environment, Fast promotion, Young Environment, Multinational

    Cons

    Fast paced, No Benefits, Low Pay, Long Hours, No Work/Life Balance, No Overtime Pay, Work Weekends, Shift Hours,1 year probation period

    Advice to ManagementAdvice

    -The company should appreciate employees' education as most of the employees have high qualifications but promotion consideration base on seniority where many talents were put on hold.
    -Should target why there are high employee turnover, should focus on keeping remaining employees than keep training new ones. Employees feel unappreciated.
    -Implement more benefits and compensation to motivate current employees
    -Shorter probation period
    -Keep a more casual quality checks to prevent employees from feeling "fearing to do his job wrong"

    Doesn't Recommend
    Neutral Outlook

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