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Viagogo Reviews

17 Reviews
17 Reviews
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  1. 1 person found this helpful  

    Decent culture but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Viagogo full-time (less than an year)


    Young, vibrant atmosphere which is understandable given the sector (concerts, events, etc). Colleagues are generally nice, approachable and easy to get along with. As a start up business it has a more youthful environment which is nice when compared to older, more rigid corporate.

    Middle management when I was there was very competent and I had full faith in their decision making and leadership.

    Occasional opportunities to get tickets to concerts.


    Dodgy practices: The company came under some intense scrutiny in a Channel 4 documentary that highlighted some of these: Buying up tickets in house with credit cards, agreements with promoters for premium allocations, etc.

    Also, depending on which side of the argument you sit (Supply/Demand vs price fairness for events goers), don't work at viagogo unless you're a star spangled capitalist who doesn't have a problem with traders speculating on a time sensitive commodity (tickets) to the long term detriment of consumers.

    When I was there there were no full time employees, except very senior people. This is because viagogo is a start up and it gives senior management the power to streamline the business when they need to. Unfortunately, this means you effectively have no job security and when you're annual contract is up, you could very easily be ushered out no entitlement to severance.

    Management whilst being very competent, could be quite cold. There was a mentality that mangers shouldn't mingle with the minions, which is rather dated approach to man management.

    Work/life balance is ok. The pay is poor and well below market rate and there are no real perks.

    Advice to ManagementAdvice

    Get to know your staff and pay people what they are worth or they walk.

    Doesn't Recommend
    Positive Outlook

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