Von Maur

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von maur
Dry Goods sister store

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Von Maur Reviews

303 Reviews
2.3
303 Reviews
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Von Maur President James D. von Maur
James D. von Maur
185 Ratings
  • 5 people found this helpful  

    Want to leave work crabby and irritated? Work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Eden Prairie, MN
    Former Employee - Sales Associate in Eden Prairie, MN

    I worked at Von Maur full-time (more than a year)

    Pros

    No holiday hours. Decent pay. Decent discount. Get out shortly after closing. Nice merchandise and nice store. Good co-workers for the most part.

    Cons

    Not Flexible...with anything- they have obnoxious schedule requirements, unless you are lucky enough to be favorited.

    Crappy management. They are unprofessional, at best. The human resource manager gets very upset if are sick and need to go home, call in sick, or have an emergency that requires you to leave work. The floor managers seem to think they are God's gift to earth. It would be surprising if your floor manager is anything but a young and unexperienced woman in her 20's. They preach how they will help you if you call for help. In reality, they either won't respond to your page, take forever and a day to come "help" you, or they will swing in the department for 5 minutes and rush out again. Very rarely do you find a floor manager that will stick around and actually help. If you come to them with a department problem, it rarely gets handled either. They seem to enjoy sweeping problems under the rug, or writing you up. If you get a lazy department manager that pawns their DM tasks off and doesn't do their job-- good luck getting upper management to do anything about that either, or allowing you to switch departments.

    Obscene favoritism. Von Maur scheduling policy states that employee's get one weekend off a month. Fine. My problem with that starts when certain employee's somehow get out of working a lot of weekends or other scheduling requirements. We do pick up on that favoritism and it does create resentment. The favoritism also extends to write ups. Some people can get away with something while most others will get written up for the same thing.

    Nit-picky. Von Maur management likes to reprimand for petty things. It's a very serious matter to be one minute late, wear a skirt 2.2 inches above the knee, wear patterned socks, have a mint in your mouth, or have an 1/8 inch of a tattoo showing; but if you are exceeding your sales goals, opening credits, and have customers calling in to praise you then you won't hear so much as a "good job" out of them.

    High turnover which frequently leads to staffing issues, which in turn often leads to stress during busy times.

    Advice to ManagementAdvice

    Quit acting like you were handed Queen Elizabeth's throne and come down off of your high horse's...you are not better than the rest of us, and your behavior makes you lower than us.
    Get some black and white rules. Quit with the "grey" area crap. Stop the favoritism. Hire managers that actually know how to manage effectively. Show appreciation for your employees. Be more helpful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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