WOW! Internet

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WOW! Internet Reviews

36 Reviews
36 Reviews
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Approve of CEO
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Steven Cochran
9 Ratings
  1. 1 person found this helpful  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Representative
    Former Employee - Direct Sales Representative

    I worked at WOW! Internet full-time (more than 3 years)


    Freedom, decent health coverage, free cable and internet, paid vacation and personal days, friendly work environment, great support. Phone, tablet and access to all the supplies you need. Training is very good and company has a good reputation. An excellent stepping stone for experience.


    Pay is much less compared to competitors in the same industry. Product's price raised considerably ($15-20 in a year) all while dropping more than they gained (premium channels and other networks). Company seemed have a history of trying to take away as much as possible without upsetting the employees too much to the breaking point. Very few if all positive changes, all mostly negative. With every change in commission structure, the bottom line means less money (some may increase but more decrease in other areas.) Only a handful of sales reps hit the highest payout progressive because it's very high as well as quota. The new commission structure is one of the worst in the industry. Same amount of sales made is about 30-50K difference a year in pay compared to Comcast and Charter for example.
    With change in CEO, company seems to be changing and more about profit and less about the employees. They now outsource in other countries, pay employees less, drop more from the product while raising prices considerably as well as not working with current customers anymore the way they have in the past.

    Advice to ManagementAdvice

    Stop overhauling the commission structure so much. Change is to be expected but to the degree of changes occurring, it makes working for the company FAR less likely, especially when compared to competitors.

    Negative Outlook
    Disapproves of CEO

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