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Waffle House Reviews

241 Reviews
2.5
241 Reviews
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Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
137 Ratings
  1.  

    Fun. Stressful. Management blows.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson  in  Orlando, FL
    Current Employee - Salesperson in Orlando, FL

    I have been working at Waffle House full-time for more than 3 years

    Pros

    Cash daily as a server and you write your own paycheck, basically.

    Cons

    Grill ops get the shaft. Crappy pay and hours can be cut on a whim for both positions. Servers wash dishes, which is the craziest thing I've ever seen. Ever. Customer service takes a back seat to the "waffle house way." Can't take money at a table; must send them to the register and then meet then there because no other server has the gift of sight... Can't get a drink order until they order food unless you'd like to incur the wrath of management. All holidays are mandatory. Management is overworked and underpaid and our manager, at least, is paid mostly on bonus structure, so when his exhausted incompetence leads to high for costs, there is a blanket blame of streaking to go around. Boo hiss. But I do make good money and get to have dinner every night with the kiddos, so... It is what it is...

    Advice to ManagementAdvice

    Stop overworking managers so.
    Pay grill operators better.
    Give raises to longtime servers... Not just server minimum. Make them feel valued.
    Don't treat employees, especially good/great one, like we're a dime a dozen.

    No opinion of CEO