Washington State Department of Social and Health Services

www.dshs.wa.gov
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Washington State Department of Social and Health Services FINANCIAL SERVICE SPECIALIST Jobs in Kennewick, WA

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Washington State Department of Social and Health Services Reviews

2.8
26 Reviews
Rating Trends
Recommend to a friend
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Kevin Quigley
4 Ratings
  • Not interested in raising the bar, only maintaining status quo

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington State Department of Social and Health Services full-time (less than a year)

    Pros

    Healthcare cost me only $11/mo!

    Cons

    Was hired for my exceptional performance and accomplishments elsewhere, for my body of knowledge and my technical skills. Received no less than 90% on all training exams (training is extensive and off-site for weeks at a time), and was weeks ahead of schedule for OJT learning plan. Was harassed by a union member while I was still on probation (as were other newbies hired before me, it's his MO). Rather than resolve the underlying problem, they keep moving the bully from one CSO to another. Not interested or not capable of managing people on a team. Manager called in sick on days he wanted to play golf even when he knew staffing was short and demand was high. Too many on the team lacked respect for manager and were only there to collect a paycheck. No personal mission. No drive. No longer interested in the department's primary focus: to help people in need. Paper-pushers with awful customer service skills (with rare exception found in two leads). And the team, including the manager, dresses like they are there to mow your lawn, not to serve in a professional capacity.

    Advice to ManagementAdvice

    Don't promote staff into management just because they know the programs, promote them because they are good leaders and then give them the training to become exceptional at managing people.

    Doesn't Recommend

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