Wave Broadband Jobs in Kirkland, WA

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Show:  All Results Last 7 Days
30+ days ago

Billing System Analyst – Apply on Glassdoor

Wave Broadband Kirkland, WA

·Perform daily, weekly and monthly billing system tasks such as cycle close activities, statement processing, all forms of payment processing and… Wave Broadband


30+ days ago

Senior Billing System Analyst – Apply on Glassdoor

Wave Broadband Kirkland, WA

·Perform daily, weekly and monthly billing system tasks such as cycle close activities, statement processing, all forms of payment processing and… Wave Broadband


30+ days ago

Fiber Design Engineer – Apply on Glassdoor

Wave Broadband Seattle, WA

include: ·Planning and designing fiber routes ·Conduct equipment qualification ·Analyze OTDR traces, evaluate characteristics of fiber, and… Wave Broadband


30+ days ago

Account Representative (Small Business) – Apply on Glassdoor

Wave Broadband Seattle, WA

include: • Meet and exceed minimum monthly sales quota • Identify key opportunities for network expansion and work with sales manager to… Wave Broadband


30+ days ago

Fiber Plant Walkout Project Manager – Apply on Glassdoor

Wave Broadband Seattle, WA

include: • Walk outand document the downtown Seattle plant with staff knowledgeable about existing network ·Plan routes from the current… Wave Broadband


30+ days ago

Fiber Documentation Specialist – Apply on Glassdoor

Wave Broadband Seattle, WA

include: ·Documenting as-builts in OPS-Insight ·Documenting customer circuits and creating customer report packages ·Assist in… Wave Broadband


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Wave Broadband Reviews

2.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Weed
19 Ratings
  • Helpful (3)

    Good place to get in the door, but get out as soon as you know what you're doing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Support Technician in Kirkland, WA
    Former Employee - Network Support Technician in Kirkland, WA

    I worked at Wave Broadband full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Will hire people off the street with little to no experience (on the tech/engineering and customer support side) - There are people there who are willing to impart their (in some instances vast) knowledge of telco/broadband systems upon you. As long as you're positive and willing to learn, you can get a lot of good experience - just don't expect it to get you anywhere in the company - Nice building in Kirkland, clean environment - Decent benefits - There are good people there - The sales/marketing teams are really happy (because they get paid and direct policy within the company)

    Cons

    - Poor pay - No real room to advance - Technical/Engineering & customer support employees are treated like slave labor - the general attitude from management is "be thankful for having a job" - So much political drama in the upper regions of management, unprofessionalism, two-faced attitudes and disrespect for lower employees - The management brushes off concerns of employees from the tech/engineering side of things - There are a lot of people who don't know what they're doing with too much influence/power. Unfortunately, the people who know what they are doing are not in management roles

    Advice to Management

    Listen to your tech people. They deserve your respect, and if you don't show them that, they will leave. Sales/Marketing are only one piece of the pie. In telco, your engineers keep the ship running. You need them more than you realize.


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