Wawa Jobs & Careers in New Hope, PA

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27 days ago

Customer Service Associate

Wawa New Hope, PA +78 locations

The Customer Service Associate (CSA) works in support of the store management team to facilitate the completion of all store level tasks and performs… Wawa


24 hrs ago

Fuel Service Associate – new

Wawa Flemington, NJ +8 locations

The Fuel Associate (FA) works in support of the Store Management Team to facilitate the completion of Gasoline related tasks. The FA will be expected… Wawa


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Wawa Reviews

286 Reviews
3.8
286 Reviews
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Wawa CEO Chris Gheysens
Chris Gheysens
123 Ratings
  1.  

    Overworked - Not Appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  Ventnor City, NJ
    Current Employee - CSA in Ventnor City, NJ

    I have been working at Wawa part-time for more than a year

    Pros

    You meet some really interesting people, and make some good friends. Free coffee is a plus.

    Cons

    Management is HORRIBLE. No support, No Communication. They stray severely far away from companies "Core Values."
    Favoritism is played in our store. Management only pays attention to "the favorites". I've been working here a year and am just now getting trained to actually do my job, however people who have been here less than 6 months are being trained to reconcile register tills by the IMM.... I thought that was a job for management.. Hours are always inconsistent, and your availability is completely ignored, OR it's looked at and scheduled in a spiteful way.
    Lot's of drama, and gossip circulating the store. Can't trust anyone. High turn around in our store, always new faces, ALWAYS new management. Store never stocked. Basic things like forks and cup holders run out. Our store is infested with fruit flies, again.. management doesn't care. Shift managers play on cell phones all night, and threaten to kick paying customers out of the store, because they don't like their attitudes. Welcome to retail.
    No work ethic at all. Maybe it's just our store, but I doubt it.
    "Employee of the Month" is picked and fixed by management. I personally have been voted in twice, but management (doesn't like me) picked other people (whom... go figure .. are FAVORITES) to be employee of the month holders. Rude, sarcastic comments, demeaning attitude and oppressive atmosphere served up by general manager.
    Always makes wawa the first place i want to run to.
    Not.

    Advice to ManagementAdvice

    Re-read your employee hand book. Learn the core values, because you seem to have forgotten. Treat your employees like people, and not just tools. Stop blaming us for the downfalls of the store. Demeaning us, standing over us and making rude comments about how we do our jobs doesn't make us want to come to work. Learn to make a schedule the correct way. Stop playing favorites, and then saying it doesn't happen when confronted about it. When customers come to me on a daily basis to tell me how miserable they are when they come into our store, because Management SUCKS and they feel bad for us as workers, you know there's a problem.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO