Welk Resort Group Jobs

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16 hrs ago

Villa Rentals Agent – new

Welk Resort Group Vista, CA

• Looks for revenue opportunities, making call-outs to offer promotions, assisting with procedures and streamlining processes and sharing creative… Welk Resort Group

16 hrs ago

HR Generalist – new

Welk Resort Group Escondido, CA

in the following functional areas: employment law compliance, employee relations, training, performance management, recruitment, hiring and… Welk Resort Group

2 days ago

HR Assistant – new

Welk Resort Group Escondido, CA

Duties include answering incoming phone calls, assisting associates with routine employment and benefit related questions, scheduling appointments… Welk Resort Group

6 days ago

Call Center Marketing Agent

Welk Resort Group San Marcos, CA

Resort Wide: •Consistently Follow the Welk i-Serve standards •Follow all Company and department policies and procedures •Successfully complete… Welk Resort Group

Welk Resort Group Reviews

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Jonathan Fredricks
44 Ratings
  • Member Relations - Marketing Phone Room

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Phone Sales in San Diego, CA
    Former Employee - Marketing Phone Sales in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Welk Resort Group full-time (More than 8 years)


    Made some good money at first. Broke all Sales Records in this department. Lifted the Bar. When I entered this department the average rep was doing 8-12 a week. I averaged 25-30! Then they got greedy and hired too many people to call our Owners (my job). This killed the Data Base and Owners became very sick of hearing from us. Most of the time they don't answer their phones! They really don't want intelligent, experienced people working the phones. I was making over 120K a year and then they kept hiring more and more people to do my job which took leads away from me. They do not care about their employees, they will chew you up and spit you out. "JUST SHUT UP AND DIAL" attitude is the normal feeling you get when you have a problem or suggestion. They really should hire Robots as this is the kind of people they are looking for. Robots that don't think or have ideas. Management is cut throat, greedy, and often practices favoritism to people that kiss their butts. The Owners are very upset with Welk as all they try to do, is sell them something. I worked on the line for 5 years and had a 50% close ratio with Owners, Why? Because I helped them first! The Managers are nice to your face and then stab you in the back when they don't get what they want. They never fight for their sales people. It's there way or the High Way! It's a Big Boys Club. If you are a woman...don't expect to many quick promotions, unless you have a perfect body and are young and cute! They happen once in a blue moon to the normal, plain or overweight or unattractive woman! Advice... if you want to advance in this Company.... make sure you are a big drinker, like to party and play golf, and ride bicycles up and down the halls with the Big Boss. Most who get promotions, kiss butt to their Bosses. Departments in Marketing compete against each other and steel eachothers deals, Management gives them to whomever they like that week. Fairness has nothing to do with it. If you work for this company you should watch your money as they almost always will try to cheat you on your commissions. Stay on top of it as this will happen 50% of the time on average. Payroll is always making 'MISTAKES'??? Rarely is it ever in your favor! What ever you do, don't bring your complaints to HR. They will never side with you and are down right nasty, antagonistic, unprofessional and on Power Trips. They get off on intimidating and threatening you and making you feel like you are a piece of trash that is easily disposed of. Thanks for making us 10 Million Dollars over the last 10 years, now shut up and dial....


    Made some good money in the first couple of years but the potential for good money in a job in Marketing Department is no longer there as they have fried their database and call the owners too much.

    Advice to Management

    Oh Please...where do I start ???? Very Poor Management who are on ego and power trips, They really do not want to work with their employees. Let's see... Why don't you start with "TEAM WELK" Ummmm, I think you lost that one on the way to the Bank!

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