Wells Fargo

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Wells Fargo Reviews

7,394 Reviews
3.2
7,394 Reviews
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,696 Ratings
  • 11 people found this helpful  

    Wells Fargo's competitive advantage are their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Bellevue, WA
    Current Employee - Lead Teller in Bellevue, WA

    I have been working at Wells Fargo

    Pros

    I have worked for Wells Fargo for almost two years. I started as a teller and moved to a lead teller position. Wells has an extensive and great training program. They invest in their employees. In my district, I see my district manager every week and it feels less like a huge corporate company and more like extended family. Wells has great benefits and great incentive plans. Sales goals have consistently been lowered every year. Wells is focusing more on ethics and customer service than sales. You can get promoted in less than a year, like I did, if you work hard, take the initiative and ask for help you will succeed. Sales are extremely easy to achieve. Customer service is wells number one priority. You need to be customer orientated. The branch is extremely fun and high energy makes people excited to come to work. In comparison to Chase or BOA, Wells is the way to go. They invest more time and money into their employees and care about their development.

    Cons

    Hours are tough. Working 9-6 or like my branch,10-7 can be very tough. Not having a set schedule or working at a Sunday open branch is also difficult. Most branches are going to be transitioning soon to sunday open branches. The pilot program is going well and bringing in an increase in profit. Customer's can be entitled jerks.

    Advice to ManagementAdvice

    Take time to get to know even your tellers. They are the face of the company. If the store manager and district manager engage our tellers, the tellers will be more likely to stay and provide great customer service.

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