Wells Fargo

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Wells Fargo Jobs & Careers in Richmond, VA

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Show:  All Results Last 7 Days
2 days ago

OED Consultant – new

Wells Fargo Glen Allen, VA

The Talent Acceleration Organization Effectiveness (TAOE) team is seeking an OED Consultant to partner with Community Banking senior leaders and team… Wells Fargo


2 days ago

Compliance Consultant 3 – new

Wells Fargo Glen Allen, VA

may include: • Providing guidance, advice, support and expertise to WFA’s business units of the requirements of BSA/AML/OFAC related laws and… Wells Fargo


4 days ago

PERSONAL BANKER (SAFE) 1 Innsbroo

Wells Fargo Glen Allen, VA

We provide value when we work together to help meet our customers’ needs by proactively reaching out, listening, and learning their stories. As a… Wells Fargo


8 days ago

Teller West Broad Village Store

Wells Fargo Glen Allen, VA

, people and experiences in a professional work environment – that is part of the fun! We value what’s right for our customers in everything we do… Wells Fargo


25 days ago

OPERATIONS ANALYST 5 Securities P

Wells Fargo Glen Allen, VA

may include: • Partner with business areas to build full test plans for system change related projects or activity process… Wells Fargo


2 days ago

Web Developer 4 – new

Wells Fargo Glen Allen, VA

In this position the web developer will be responsible for the enhancement of the web based front ends of the applications along with any necessary… Wells Fargo


16 days ago

COMPLIANCE MANAGER 2

Wells Fargo Glen Allen, VA

include: • Directing WFA’s High Risk Client onboarding processes , including the… Wells Fargo


6 days ago

Accountant 6

Wells Fargo Glen Allen, VA

The Financial Controls Group for the Wealth, Brokerage and Retirement (WBR) division of Wells Fargo is seeking a highly motivated individual… Wells Fargo


4 days ago

TELLER CHESTER (32 Hours)

Wells Fargo Chester, VA

, people and experiences in a professional work environment – that is part of the fun! We value what’s right for our customers in everything we do… Wells Fargo


4 days ago

Personal Banker (SAFE) 1 Goochlan

Wells Fargo Goochland, VA

We provide value when we work together to help meet our customers’ needs by proactively reaching out, listening, and learning their stories. As a… Wells Fargo


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Wells Fargo Reviews

7,107 Reviews
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Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,552 Ratings
  1. 4 people found this helpful  

    Unrealistic goals meets non- family friendly schedules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Phone Banker in Richmond, VA
    Current Employee - Phone Banker in Richmond, VA

    I have been working at Wells Fargo

    Pros

    My hrs are 6p to 230a, so with the shift differential I earn a little over $13 an hour which isnt bad in this area. They also offer full benefits.

    Cons

    My training class was told that we would have the ability to move our shift around once we were trained, that was incorrect. A lot of people had to quit to accomodate the shift change they planned around. WF does not accept doctors notes...I was hospitalized with a virus 2 days and was written up upon my return. This is important for people with families to know.

    Although I was hired as a customer service rep, I feel that the sales aspect of the job is absolutely ridiculous. Goals are unrealistic, and you will be written up or lose your job if you do not keep up with the goals. I was never told that the sales goals would be so excessive, we are asked to ask every single person we speak to for a referral and it irritates the customers as well as the employees. Everyday we show up to work, we worry if that is the day we do something incorrect and may lose our jobs...its stressful and not a good way to work. Out of the original 20 hired with me, the team now has 7 people because people have moved on or simply quit.

    Their way of rating the employees and QA of phone calls is unfair at times, even my manager has had to speak up for myself and team members on several occasions. Because of working the evening shift, upper mgmt is never around, and major situations take days to solve because they do not hang around past 5pm. This causes a disconnect as we dont feel they hear our concerns.

    Wachovia has been #1 in customer service for years, but I truly fear they will lose that rating as the merger completes.

    Advice to ManagementAdvice

    Stay later, work with your evening shifts. A goal you think is realistic for a person working at 3pm is not the same as a shift at 1am. Work with employees to accomodate them better with their schedules. Be very specific in your advertising of this position...it is a sales position with customer service involved, dont hire people who believe this job is only customer service.

    Doesn't Recommend
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