Wells Fargo Jobs in San Jose, CA

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6 days ago

Teller San Lorenzo Store (20 Hour)

Wells Fargo San Lorenzo, CA

Tellers are the face of our company and represent Wells Fargo in the community. A Teller… Wells Fargo


2 days ago

Teller Burlingame Store (30 Hours) – new

Wells Fargo Burlingame, CA

Tellers are the face of our company and represent Wells Fargo in the community. A Teller position… Wells Fargo


6 days ago

Cust Sls & Svc Rep Rtl (Lo) Cas

Wells Fargo Castro Valley, CA

At Wells Fargo, our vision is to satisfy all our customers’ financial needs and help them succeed financially. In this role, you will help us deliver… Wells Fargo


23 hrs ago

Teller San Bruno Store (20 Hours) – new

Wells Fargo San Bruno, CA

Tellers are the face of our company and represent Wells Fargo in the community. A Teller position… Wells Fargo


Wells Fargo Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
4,540 Ratings
  • Some good, some bad, but don't expect any sort of professionalism

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Banker III in San Jose, CA
    Current Employee - Private Banker III in San Jose, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    A great job when you're in college and just starting out; I had tuition reimbursement for some college costs, and I worked in a retail environment, which allowed me to work part time but still gave me medical benefits (although that's no longer offered to part employees, this was over 6 years ago). Moving up within the branch environment is easy as long as you don't mind sales and are aggressive in asking to move up the ladder. The other positive is you may get end up in an office where the management and staff are great; there aren't many offices that are like that, but like at any company, the people you work with will be a mix of good and bad, and there are some managers that will try to mentor you and help you move up, so it really pays to choose your location carefully.

    Cons

    Unfortunately, there seems to be more negatives than positives working for Wells Fargo. The sales culture throughout the company is aggressive, with a tunnel vision towards production numbers, with no concern regarding the appropriateness of the sale to the client. It doesn't seem to matter if the customer doesn't benefit from the loan, acct, etc; nor management seem to worry much about the overall revenue impact (for example, bankers are sell equity lines, credit cards, etc to customers that state clearly they don't want to have or use them)- incurring set up costs(appraisals, back office underwriting, etc) that are paid by the bank, with no revenue being generated. The only focus is on the quarterly numbers of new accounts opened and loans generated. Within the wealth management group, there is still an aggressive focus on sales; the investment managers, brokers, and trust team members are paid primarily from fees and revenue that they generate on an annual basis, so there is a strong incentive to keep all clients in accounts that charge annual management fees as a percentage of assets, even when the accounts aren't actively managed- trades are only executed a handful of times a year, so a client would spend much less if they paid per transaction, but again, this is strongly discouraged. Team members are not encouraged in any way to take ownership of the company- there used to be an expression "run it like you own it", that is no longer used. The entry level to mid level managers are underpaid and overworked, and typically don't have much experience, so there is very little direction or mentoring, it's very much learn as you go, and if your sales numbers drop for a quarter, expect to have your job threatened, even if you've performed above standard for years prior. And finally, office politics are a huge issue; gossip and backstabbing seem to be everyday events, especially as you move up to and past the VP level. Talent and results become less and less important, but who you are "friends" with becomes more and more important as you try to grow a career here.

    Advice to Management

    Instead of hiring people with very little skill or experience for a low salary, pay for talented, experienced employees that truly understand the business. And instead of tracking sales as account opens, look at the cost of getting those sales, how much revenue is generated, and what experience the client leaves with; Wells' loses a lot of existing clients from these negative experiences, but seems to only be concerned with having employees search for new clients, rather than increasing revenue from the clients that are already there.


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