West Corporation

www.west.com

West Corporation Customer Service Representative Jobs & Careers

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30+ days ago

Customer Care Advocate

West Corporation Niles, OH

This position is a full-time Customer Care Associate in an inbound call center. Representatives are responsible for processing various incoming phone… Jobvertise


30+ days ago

Workforce Management Analyst/Call Center Scheduler-2 Positions Available!

West Corporation Omaha, NE

• Review and administer temporary and mandatory schedule change requests, approving or denying requests based on current and upcoming operations… West Corporation


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West Corporation Reviews

399 Reviews
2.6
399 Reviews
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West Corporation CEO and Director Tom Barker
Tom Barker
156 Ratings
  •  

    An extremely easy place to work for, if you have little or no plans on growing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Universal City, TX
    Former Employee - Customer Service Representative in Universal City, TX

    I worked at West Corporation full-time (less than a year)

    Pros

    The training and support teams are descent, work/life balance for the project I was on was good, and the management structure wasn't too bad.

    Cons

    Pay, benefits, PTO, and pay. Yes I said pay twice. If you are living with your mom & dad, looking for income to supplement the family, or have very, very low rent, this job is good. But if you have any responsibilities, prepare to struggle.

    Advice to ManagementAdvice

    Bring pay up. You lose so much talent thanks to wanting to pad upper management's pockets.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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