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West Corporation Reviews

352 Reviews
2.5
352 Reviews
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West Corporation CEO and Director Tom Barker
Tom Barker
142 Ratings
  1.  

    Not the best for someone looking for a professional atmosphere but great starter for young adults or elders for extra $.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representativeo in Rocky Mount, NC
    Former Employee - Customer Service Representativeo in Rocky Mount, NC

    I worked at West Corporation full-time (more than an year)

    Pros

    Definitely the job if you are looking for the hours to pick up sometime to make extra cash and get involved in learning how to multitask with data.

    Cons

    Coaches do not seem to know anymore than some of the reps. can be frustrating when who suppose to be put in to place to help is unorganized and do not seem to have your best interest at heart to be able to complete task to the fullest. It sucked to have to work one day every weekend, why not some form of rotation.

    Advice to ManagementAdvice

    I think there is enough employees where individuals can have full weekends off every other weekend without having to work every weekend unless posting to be off. Also I think the pay scale for the rocky mount location could be better and should push for a more professional atmosphere but with keeping the atmosphere relaxing.

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    Neutral Outlook
    No opinion of CEO

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