Westmed Medical Group

  www.westmedgroup.com
  www.westmedgroup.com
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Westmed Medical Group Jobs & Careers in New York, NY

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30+ days ago

BC/BE Obstetrician/Gynecologist

WESTMED Medical Group Brooklyn, NY

The Mount Sinai Doctors Brooklyn Heights offers a competitive compensation/benefits package that takes in to account quality of work and life as well… HealtheCareers


30+ days ago

Vascular Surgeon

WESTMED Medical Group Ardsley, NY

WESTMED Medical Group is committed to being the best place for physicians to practice medicine. We strive to be the medical practice of choice in the… HealtheCareers


30+ days ago

Operating Room RN

WESTMED Medical Group Rye, NY

Here at WESTMED Medical Group, a largely growing multi-specialty medical group in Westchester County, New York, we look for individuals who are… HealtheCareers


30+ days ago

Psychiatric Nurse Practitioner

WESTMED Medical Group Purchase, NY

This is an exciting opportunity to become part of a rapidly growing behavioral medicine service integrated into a large multi-specialty practice… HealtheCareers


30+ days ago

Gastroenterologist

WESTMED Medical Group Purchase, NY

WESTMED Medical Group is committed to being the best place for physicians to practice medicine. We strive to be the medical practice of choice in the… HealtheCareers


Westmed Medical Group Reviews

5 Reviews
3.0
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Simeon A. Schwartz, MD
2 Ratings
  1.  

    Just Average Call Center Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Center Associate, Internal Medicine  in  Charlotte, NC
    Former Employee - Contact Center Associate, Internal Medicine in Charlotte, NC

    I worked at Westmed Medical Group full-time for more than a year

    Pros

    For a call center job, it offers competitive pay (Charlotte area), decent benefits, paid time off, and no overnight hours. You are basically a secretary in a call center environment scheduling appointments. I worked for internal medicine.

    Cons

    Since this is a call center, you are micromanaged. You will know about it if you are a minute late for your break. You have to ask to use the restroom. There is a highly scripted set of phrases, greetings, and goodbyes you must follow. Your calls are listened to and scored. Communication is poor between the doctor's offices and the call center. Patients are often frustrated, they assume you are in their doctor's office, not a contact center a 3 hour flight away. Westmed does try to, although not blatantly, hide the fact that they moved their contact center to Charlotte. Cheaper pay, taxes, etc. Westmed is an aggressively for profit healthcare institution. Also, not as easy as you'd think to get a promotion-and if you do, it's still in the call center!

    Advice to ManagementAdvice

    Management was supportive, although overly concerned about the bottom line on the upper levels. Take a broader approach. Companies that are concerned about innovation and great ideas, ironically, make a greater profit in the end than companies simply concerned about making money.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO