Westwood College Jobs & Careers in Chicago, IL

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30+ days ago

Adjunct Faculty - General Education

Westwood College Woodridge, IL

Westwood College in Woodridge, IL is currently seeking Adjunct Faculty to teach general education classes at our DuPage campus. We are hiring… Glassdoor


30+ days ago

Adjunct Faculty - Business

Westwood College Woodridge, IL

Westwood College in Woodridge, IL is currently seeking Adjunct Faculty to teach classes within our Business department at our DuPage campus. We are… Glassdoor


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Westwood College Reviews

105 Reviews
2.9
105 Reviews
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Recommend to a friend
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Dean Gouin
25 Ratings
  1.  

    Sunny at times, but mostly shady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Admission Representative  in  Chicago, IL
    Former Employee - Senior Admission Representative in Chicago, IL

    I worked at Westwood College full-time for more than 3 years

    Pros

    -Decent pay. I got in when they were able to monetarily reward their admissions representatives for good performance. New incoming employees may not think the pay is decent now that they have a new pay structure.
    -For the most part it was a fun atmosphere until they got into trouble for employing a few bad apples in their admissions and financial aid departments. Then it felt like you were walking through a field of land mines.
    -The career focused, small class sizes, accelerated format is a great fit for some people.

    Cons

    - Everything in admissions is scripted, so you will always feel on edge about saying exactly the right things in exactly the right way. Ever since they got into trouble we were observed and secret shopped constantly.
    -Your calls are monitored, so expect to make 75 calls a day, and expect to answer to why you did not make that many the next day if you fail to do so. The director of admissions will also record your calls and make sure you are following the phone script. Periodically, they will send you recordings of your phone calls, so you must always be on your game.
    -There is major favoritism. As a newcomer, expect to call off of call sheets that are a couple of months old. You will be calling prospects that the more senior representatives could not convert into students. The quality of prospects you will receive will depend on your "numbers", so don't have a bad class because you will most likely be punished by not getting any quality prospects. And then you will be grilled for your continued poor performance even though they know the types of leads they are providing you.
    -The school is very expensive. Students leave with a lot more debt than if they went to a not for profit institution. The Westwood College student default rate is extremely poor. They target the low income, first generation college student and charge them extremely high tuition.
    -The benefits are not very good.

    Advice to ManagementAdvice

    Run the college more like a school and less like a business. I get they are for profit, but they could be very profitable while still maintaining their integrity. There is a market for the service they provide. If they would just concentrate on the quality of the education, and less on how many nickels they can squeeze out of people, they would be much more successful. The career focused programs are an excellent fit for some people, but they are pushing the boundaries of how much they can get away with charging. They are also pushing the boundaries of how much their accreditation will continue to tolerate. Thus the probation status they find some of their campuses in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO