Whelan Security – Washington, DC
We are looking for intelligent, courteous individuals with a friendly attitude, professional demeanor, great customer service skills, and the ability… Glassdoor
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Whelan Security full-time (more than an year)Pros
You make a bit of money and you can go home sleeping at night without a guilty conscience.
The job is definitely flexible when it come to the hours when dealing with your work life.
They're always hiring. Primarily because a lot of people cannot get to the final stage of hire, or the fact that many employee's quit working for Whelan.Cons
The company likes to draw new workers in by portraying an image of the company that is contradictory to what is executed. Moving up in the company is a matter of circumstance and favoritism.
They'll easily put you in a climate or condition that can be hazardous to your health with improper accommodations. Sometimes the supervisors and scheduling will lie to you to get you to work at certain places to fill spots.
Of course client bosses/managers can be arduous and trying, but if you are cunning enough you can appease them most of the time. They can take offense to the way you look, and decide that you're not fit to work at their site, so Whelan's HR or Service Managers will dispose of you and recycle you somewhere else. That fact that they want you to work open spots is actually a pro.
Communications from the office staff to workers is not satisfactory. Over the past few years they double and sometimes triple schedule officers at a post by accident. Temporary scheduling was very incompetent, but it seems to be better now.
No one is perfect, but some of the service managers and site managers in the office can be arrogant and condescending.
Lastly, working with other officers and site supervisor is variable depending on the site. I've seen one scrupulous site supervisor work 29 days in a row as a crutch to fill in for workers and open shift spots the office staff didn't find for him. Plenty of times he worked double shifts (16 hours) or only received a few hours of rest between working within 16 hours. Most of the time, you're working with people who have one common goal: do your job, don't sweat the small stuff, and go home peacefully. Honestly the only people I have ever had any grief working with were female whelan workers. I don't know why, but that's just the way it is.Advice to ManagementAdvice
If you wan't workers who will go the extra mile, be accommodating and give your workers respect. Empower them with praise and incentive. No one want's to feel as though they're just a body used to make the company money.Doesn't RecommendNeutral OutlookNo opinion of CEO