Windstream Jobs in Manchester, GA

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Windstream Reviews

2.8
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Anthony ("Tony") Thomas
44 Ratings
  • Good pay and benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Charlotte, NC
    Current Employee - Customer Care Representative in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Windstream full-time (More than a year)

    Pros

    Benefits are great. Schedule is good, supervisors are very helpful and seem to care. Some of the incentives are nice. The opportunity to grow within is a plus.

    Cons

    There is too much micromanagement, too much customer abuse towards reps is allowed ( which causes for additional stress). Upper management cares more about numbers and the work\life balance is not there.

    Advice to Management

    Improve point system to lower turnover. If doctor note is provided that should not be a point. Be note into the business of keeping good employees.


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