Wine Rack

  www.winerack.com
  www.winerack.com

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30+ days ago

Wine Merchant

Wine Rack Wine Rack Store #038 Thornhill, ON, CA L3T 4X1 +5 locations

ยท Following Wine Racks Customer Service program, consistently and effectively recommend the proper selection of wine to meet our customers needs… Glassdoor


Wine Rack Reviews

14 Reviews
1.8
14 Reviews
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  1. 1 person found this helpful  

    Poor planning and empty promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Wine Rack full-time (more than 3 years)

    Pros

    Wine allotment was great, annual conference was insightful and enjoyable, and some of the customers could really brighten your day. Their employee stock purchase program is excellent.

    Cons

    Promised training never materialized, communications regarding performance incentive and annual merit increases were irregular and misleading, and definitely not transparent. The prospect of advancement is routinely dangled in front of you in order to spur on improved performance but they always seem to be filling the positions above you with external candidates. This is highly discouraging and a great way to let your company's best assets stagnate. The benefits package extended to Assistant Store Managers is paltry, especially when compared to full-fledged Store Managers. Oh, and Assistants don't report to a Store Manager but to the Area Manager in the same manner and with the same oversight as Store Managers - they just happen to run slightly lower-volume stores.

    Advice to ManagementAdvice

    Pay your managers what they deserve. Get your message straight and stick to it. Provide employees with an actual path to advancement. Spend a week or two working full days at store-level and understand the reality of our jobs.

    Doesn't Recommend
    Negative Outlook

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