Wyndham Vacation


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30+ days ago

Director of Business Unit Operations - Southern California

Wyndham Vacation Ownership Las Vegas, NV

This position will also be responsible for ensuring appropriate support is provided to corporate senior management as well as managing projects… HCareers

Wyndham Vacation Reviews

216 Reviews
216 Reviews
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Wyndham Vacation President & CEO Franz S. Hanning
Franz S. Hanning
73 Ratings
  1. 1 person found this helpful  

    Has some highs but mostly lows.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tour Reception in Las Vegas, NV
    Current Employee - Tour Reception in Las Vegas, NV

    I have been working at Wyndham Vacation full-time (more than 3 years)


    Honestly, the pay isn't too bad. They do seem to pay more then other time share companies and the work hours are steady. In fact, because they understaff, you have more work to do but that means better money because of the overtime. But even the overtime comes at a price. I guess one of the big things I can say is a plus, is some of the people they get though are very nice and wonderful people. But the problem with that is, because of the micromanaging, it pushes the good ones out and you get left with the not so friendly people.


    Employees are allowed to bully other employees. Even when reported, management does nothing about it. I've ended up having to file police reports just because of that. In the marketing Admin role I had, which was basically processing the tour invites that the marketers write up, and that they get paid a commission on. Well, if they don't make their quota, or whatever sets them off, they would make threats against me, even though I have no control of who shows up to tour, or if the guest has bad credit, and cannot tour, they would still get upset. Not all, but I've been threated that they will burn my house down, follow out of work and wreck my car, etc. I reported all this to management but it falls on deaf ears.

    Benefits aren't all that too. Health insurance is very expensive. After you pay the premiums which can be from $50 for the cheapest insurance to over $200 for the top of the line, you still have co-pays of $40-60. That's working at least a full shift just to cover the premium and co-pay.

    Because they do understaff, you have a lot more work to do then possible during an eight hour shift. It never fails once or twice a month they always get after us on the amount of overtime we have, but they don't give us the support to do our job within the 8 hours. It never fails to be there at least 10 hours on Monday's since those are our busiest days, but then other days, when it's slower and we can get done in 8 hours, they get after us to leave early to offset the overtime we have. I'm sorry, I worked that 12 hours, I'm keeping my overtime pay for it.

    I've also had more vacations cancelled then kept. They will approve the time off then take it away "because of business needs". Sicne we lose our vacation hours every year and they don't roll over, it can make it hard to use them up before the end of the year.

    Company values are a joke. The company value is money. Money always comes first. Guests come second and employees are last.

    Advice to ManagementAdvice

    They don't listen anyway. They make us do quarterly survery's, which I believe are fixed. 90% of the employees I talk to, have these same issues and put them in these survery's. But then we hear how Wyndham is still a top company to work for? Something isn't adding up.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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