XO Communications Jobs in Dallas, TX

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Show:  All Results Last 7 Days
30+ days ago

Broadband Technician III - Dallas, TX

XO Communications Dallas, TX

• Technician should provide a professional quality installation to insure XO is delivering a positive Customer Experience. Technician will own all… ClickCast


30+ days ago

Broadband Technician II - Dallas, TX

XO Communications Dallas, TX

• Handle all pre-test and field test on all XO products assigned with little supervision. • Provide a professional quality installation to insure XO… ClickCast


4 days ago

Service Delivery, Director - Dallas, TX

XO Communications Dallas, TX

• Create a results-driven, customer-focused, solutions-oriented environment which holds every team member accountable for delivering individual and… ClickCast


30+ days ago

National Repair Technician II - Dallas, TX

XO Communications Dallas, TX

• Diagnoses and repairs interruptions and degradations affecting customer IP services; engaging other parties as necessary. Utilizes network… ClickCast


27 days ago

Service Delivery Coordinator II - Dallas, TX

XO Communications Dallas, TX

Ensures project/orders are delivered on time, striving to exceed customer expectations. Effectively communicates dependencies and project status to… ClickCast


10 days ago

Wholesale Customer Service Manager - Dallas, TX

XO Communications Dallas, TX

• Develops and maintains ownership of assigned Wholesale customers and account team relationship, managing customer accounts in coordination with… ClickCast


12 days ago

Sales Manager - Acquisition - Dallas, TX

XO Communications Dallas, TX

• Coaches and motivates the sales team to meet or exceed assigned sales objectives and monthly net sales quotas by hunting for new logo opportunities… ClickCast


30+ days ago

Project/Program Management IV - Dallas, TX

XO Communications Dallas, TX

Manages the development, design and support of moderate to complex programs, projects and processes involving departmental or cross-functional teams… ClickCast


30+ days ago

Project/Program Management IV - Dalllas, TX

XO Communications Dallas, TX

Manages the development, design and support of moderate to complex programs, projects and processes involving departmental or cross-functional teams… ClickCast


30+ days ago

Service Delivery, Manager

XO Communications Dallas, TX

• Manages a Service Delivery Team comprised of various levels of Service Delivery Coordinators (SDC) who work single orders up to small/mid-size… ClickCast


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XO Communications Reviews

2.6
Rating Trends
Recommend to a friend
Approve of CEO
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Chris Ancell
48 Ratings
  • Helpful (8)

    Captains of Choas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Dallas, TX
    Current Employee - Software Engineer in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at XO Communications full-time (More than 3 years)

    Pros

    First of all, I'd say that the people I work with are fantastic. My Manager is great too. We have another New CEO, maybe he can change things

    Cons

    All management above my immediate manager pretty much clueless. They've always done things one way and don't want to change. There are no processes, each job task you have to figure out how to do yourself because no one has done it before or has documented what to do. Everything is done by endless conference calls, emails and on spreadsheets, The tools needed to do your job are non-existent. If you need a tool to do something, you have to develop it yourself. Upper management keeps cutting back on workforce so you'll do the job of two people and everything has to be done yesterday, So you'll get very little "work" done. Very frustrating place to work

    Advice to Management

    XO is constantly hiring Sales people and laying off support personnel. Soon you'll need to train the Salesmen to install equipment and turn up circuits, because their won't be any techs or engineers left to do it. Quit destroying your foundation just for a few months of short term revenue growth. It will blow up in your face eventually


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