XPO Logistics

  www.xpologistics.com
  www.xpologistics.com

XPO Logistics Jobs & Careers in Scottsdale, AZ

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30+ days ago

Sales - Account Manager - Sales Representative

XPO Logistics, Inc. Scottsdale, AZ

XPO Logistics is looking for hungry, ambitious sales driven individuals who are looking to start or grow their sales career. We provide a very… CareerBuilder


30+ days ago

Account Manager

XPO Logistics, Inc. Scottsdale, AZ

Make your move. Achieve more. XPO Logistics, Inc. (NYSE: XPO) is a company that thinks big and acts fast. We're a passionate provider of… TopUSAJobs


30+ days ago

Account Executive

XPO Logistics, Inc. Scottsdale, AZ

Make your move. Achieve more. XPO Logistics, Inc. (NYSE: XPO) is a company that thinks big and acts fast. We're a passionate provider of… TopUSAJobs


30+ days ago

Carrier Procurement Representative

XPO Logistics, Inc. Scottsdale, AZ

It's fast-paced, competitive work. We want people on our team who are confident and driven to win - people who are excited to help build our growth… TopUSAJobs


30+ days ago

Account Manager - Phoenix

XPO Logistics, Inc. Scottsdale, AZ

It's fast-paced, competitive work. We want people on our team who are confident and driven to win – people who are excited to help build our growth… Glassdoor


4 days ago

Account Executive - Phoenix

XPO Logistics Scottsdale, AZ

Make your move. Achieve more. XPO Logistics, Inc. (NYSE: XPO) is a company that thinks big and acts fast. We're a passionate provider of… Glassdoor


4 days ago

Carrier Procurement Representative - Phoenix

XPO Logistics Scottsdale, AZ

Make your move. Achieve more. XPO Logistics, Inc. (NYSE: XPO) is a company that thinks big and acts fast. We're a passionate provider of… Glassdoor


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XPO Logistics Reviews

100 Reviews
2.8
100 Reviews
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Recommend to a friend
Approve of CEO
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Bradley S. Jacobs
68 Ratings
  1. 3 people found this helpful  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Scottsdale, AZ
    Former Employee - Account Manager in Scottsdale, AZ

    I worked at XPO Logistics full-time (less than an year)

    Pros

    You receive benefits and learn about the 3PL and transportation industry (on your own, not through any competent training).

    Cons

    There are a lot. The pay is HORRIBLE. The office had 18 employees, now has 10 after a few months and this should be a red flag. They just closed down the Cleveland and NJ office, yet another red flag. Look at all the positive reviews and where they came from. The same branch from current employees in the same day, couldn't be anymore obvious.

    I worked here as an account manager for just under a year. The reality is that it is your typical cold calling B2B office job only worse. Low employee morale and most are actively looking for another job. Managers have unrealistic expectations, the leads in salesforce.com are terrible, your begging customers for freight then begging them to keep using XPO's service after multiple service failures, and round and round it goes. You are treated like a number, which is ironic because there isn't exactly a long line out the door of people begging to work here unless they are desperate or out of other options for the time being. We have had more employees with felonies on their record than have had college graduates.

    Management micromanages their employees daily because their superiors constantly micromanage them. How many calls did you make? What was the end result of each call? Which lead do you feel you have the most confidence in tricking into using our service? The account managers that got in when the Scottsdale branch first opened were the lucky ones because they were handed accounts that continually do business (for some reason) with XPO and thus have no expectations of cold calling or bringing in new business and spend most of their days applying to new jobs online or discussing daily how depressed everyone is.

    My advice to anyone who is desperate enough for a churn and burn, B2B, cold calling until your hand cramps type of job to apply with one of the many competitors or avoid all 3PL's together. A 3PL means that the company owns zero assets, just the office and computers and phones they fill it with. You are the middle man between your customer and their truck. You have zero control over trucks showing up on time, how much business your customer will trust you with, and are essentially making an educated guess as to how much money a truck should cost on a certain lane with your fingers crossed that you win a load that the company can actually make money on (which is unlikely because XPO has a very difficult time covering the freight they are lucky enough to win in the first place). There is nothing on this planet more over worked, under paid, unappreciated, degrading and depressing than a freight broker. NOTHING.

    Advice to ManagementAdvice

    Stop micromanaging your employees on a daily basis, it has been proven to be ineffective. Instead, be constructive and take their concerns seriously. Also, put the same expectations on all your account managers. Understand that the ones that do not have good accounts need good leads to have a shot of producing results, and understand that your account managers that were handed active accounts are just sitting on them and in no way cold calling or trying to grow their book of business what so ever. Saying, "Make more cold calls" over and over is not a productive management strategy.

    Lastly, my advice is to either learn how to manage something or hire people who do because every person at this company who is in a "Management" role has never managed or been a leader of anything in their lives going all the way back to elementary school tee ball. A lot of "little man syndrome" at this company, certainly no leaders or managers in management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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