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Xerox Reviews

1,965 Reviews
1,965 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,034 Ratings

    A shadow of its former self

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at Xerox full-time (more than 8 years)


    Some flexibility in job hours. Lower level team leads care about the staff that they lead. Provides a good starting point for those who are just out of school.


    The upper managers are either under qualified or simply incompetent. There is no balance between work and life. Working 70 hour weeks is common. The company has high expectations but does not provide employees with the tools to succeed. Pay raises do not happen. The company looks to the outside for open positions rather than promoting from within.

    Advice to ManagementAdvice

    Go back to school and actually learn how to manage. Being a decent worker who has a lot of industry experience does not make you a leader.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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