YP – San Francisco, CA
With a bright future in front of us, we are actively seeking talented and motivated sales professionals to sell our media and advertising solutions… YP
Salesforce Developer – new
YP – San Francisco, CA
Be part of Salesforce Platform Support Team, which is responsible for design and maintance of SFDC platform. This is a fast paced team that handles… YP
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at YP full-time (more than 10 years)Pros
San Francisco office, 13 years with the company. There is an attempt to change culture, which I respect, but the attempt to change culture is more of a function to get sales reps to believe in the products and to sell more vs a change in culture because is reflecting more of what is out in the marketplace. YP is a Google premier partner, meaning, we sell allot of adword programs. The only problem, is even with the new YP search program that was rolled out, they still don't do many of the Google recommended practices for a complete search program. What YP calls a landing page for SEM (which is actually a 3-5 page mini-website) is not what google calls a landing page which is a page that specifically addresses a concern of the search phrase. We do very subpar websites, they are not optimized in the way that Google recommends. The SEM programs show calls and some key word groups, but do not show what the spend is on a program. So, you might be billed 1000.00/mo for a program, and YP will only be spending 300.00 on the program with the rest being margin.
My direct manager is amazing. I wish she would be my manager in wherever I go next.
This is a union job, so there is some protection from upper management.Cons
You will hear over and over, what we sell and what we actually give to customers are very different. Savvy customers often see our programs as drastically under performing and will stop paying, or are very very difficult to renew. There is almost no support, you are required to do much of the clerical and fulfillment work.
Benefits are terrible. They used to be phenomenal, as of 1/1/15 the co-pays have drastically risen and are so high now, you are almost better off getting insurance off of the California Exchange.
We are very behind the competition in our products. This is not for the timid at heart, this is a very difficult sale with products that are not very competitive.
New money quota is very aggressive. This is a job for a hunter.
Expect long hours because you do the cold calling, the purifying, product fulfillment and the followup.
Commissions are not payed up front (they used to be), commission are slowly paid over the course of the year. If you leave early, you will lose the commission to the hard work you have done. I suggest asking pointed questions about commissions because what they say you CAN make and what reps are actually making is very different.
If a product does not perform and the customer stops paying or a credit is given to the customer, you have to pay back commissions, even if the problem was a company fulfillment issue.
This job is a good one for a college graduate getting experience, this is now an entry level job, not one for a tenured sales person.Advice to ManagementAdvice
For upper management. Please, I beg of you, ask reps what the products need to look like so customers are happy with what they receive. I want to stay at this company for another 10 years, but I can't with what the products are now. Our goal should be to make products people want, not products that pump up YP's bottom line. That is a bad long term strategy.Doesn't RecommendNeutral OutlookDisapproves of CEO