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Yale-New Haven Hospital Reviews

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Yale-New Haven Hospital President and CEO Marna P. Borgstrom
Marna P. Borgstrom
9 Ratings

    Protocols and resistance to chance

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    Current Employee - Medical Interpreter in New Haven, CT
    Current Employee - Medical Interpreter in New Haven, CT

    I have been working at Yale-New Haven Hospital full-time (less than an year)


    As an interpreter, I love to facilitate the communication between patients and providers. The need for interpreting services exists in every department within the hospital. One has the chance to meet diverse people and help to explain medical conditions and available treatments, as well as learning new terminology very often. The schedule is not strenuous and the payment is good.


    The department is very disorganized and does not promote the jobs around the hospital, letting these jobs be taken by phone-interpreters or freelance interpreters with more costly and less effective outcomes.

    Advice to ManagementAdvice

    Bring more qualified in-house interpreters; compare the costs with phone-interpreting services; allow interpreters to promote their services in the departments staying on floor and not in the office waiting for the dispatchers to give them a new assignment; open an internship for less experienced interpreters and allow them to be mentored by more experienced ones, with the possibility of being hired in the future.

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