Yell – Slough, Berkshire, South East England, England
The RoleAs a Field Sales Consultant you will be responsible for selling stunning websites, Google Search & Display solutions and the UK's leading… Yell
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Yell full-timePros
Competitive Basic Salary
Company Car Scheme
Clearly defined commission structureCons
Very little scope for career progression even for high performing employees.
Poor product offering (Strongest product is the only one that doesn't belong to Yell itself - Google PPC)
Poor website offering (no functionality, templated, poor service , SEO performance, monthly service charge for no actual service)
Customer services based in Manilla and very poorly trained. Small customer issues can take weeks to be resolved.
Management set unachievable expectations and are so detached from the role of their employees that they are unable to coach and motivate staff.
Very negative work atmosphere, both employees and customers alike very rarely say anything positive about the company.
A company that have not evolved with the times and taken advantage of the large customer base they once had , a victim of poor decisions and poor management will see Yell go the way of other directory businesses despite their now desperate efforts to be relevant.
Currently engaged in cost cutting across all areas of the business, lack of job security has caused majority of best staff to leave to go elsewhere.Doesn't RecommendNegative Outlook