Yorkshire Building Society

  www.ybs.co.uk
  www.ybs.co.uk

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Yorkshire Building Society Reviews

5 Reviews
2.3
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Iain C. A. Cornish
2 Ratings
  1. 1 person found this helpful  

    Lack of talented and motivated staff. Weak Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Manager in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Accounts Manager in Bradford, Yorkshire and the Humber, England (UK)

    I worked at Yorkshire Building Society full-time (more than 3 years)

    Pros

    Good location in the centre of Bradford city centre for the headquarters. Nice office and coffee machines etc. However, not much more besides to brag about unfortunately.

    Cons

    Severe lack of talent. I've worked at other financial institutions, but the staff at Yorkshire Building Society are casual and care-free. Many of them have been there for years and are just in their jobs because they are part of the furniture. I worked in the complaints department and customers were treated terribly.

    Advice to ManagementAdvice

    Have more consideration for customers. Your process mean nothing when customers are often treated horrendously. Your regular IT issues make life hell for both staff and savers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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