Zipcar Jobs & Careers

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9 days ago

University Account Executive- Great Lakes

Zipcar Chicago, IL

To learn more about Zipcar, what we do, and how we do it, visit For further employment opportunities, visit… Zipcar

5 days ago

Fleet Associate (Part-Time) Arizona State University

Zipcar Phoenix, AZ

To learn more about Zipcar, what we do, and how we do it, visit For further… Zipcar

9 days ago

Internship - General Management

Zipcar London, England

First, you will join our Member Services team, who are the point of contact for all Zipcar users and the centre of our universe. What they don’t know… Zipcar

14 days ago

Financial Reporting Accountant

Zipcar London, England

include: • Prepare consolidated and individual statutory accounts within agreed timescales. • Maintain an up to date knowledge of accounting… Zipcar

2 days ago

Fleet Associate (Part-Time) University of Illinois – new

Zipcar Urbana-Champaign, IL, United States

To learn more about Zipcar, what we do, and how we do it, visit For further… Zipcar

3 days ago

Technician, EMEA – new

Zipcar London, England

• Perform vehicle discovery relating to Zipcar technology in conjunction with the Senior Technician, EMEA • Produce technical documentation in… Zipcar

10 days ago

Junior Marketing Coordinator

Zipcar Madrid

• Events: Leads the scheduling, planning, development and implementation of Zipcar participation in events year-round. • Sponsorships: Identifies… Zipcar

2 days ago

Mobile Apps Engineer Android – new

Zipcar London, England

• We believe in the principles of the Agile Manifesto. We think we can deliver better software faster by adopting them. • We believe that software… Zipcar

26 days ago

Fleet Operations Manager

Zipcar Toronto

As we continue to grow our City’s operations, we are looking for talented, passionate people with great ideas to join our zip-family. You’ll be… Zipcar

2 days ago

Strategy & Business Development Manager – new

Zipcar London, England

include but are not limited to the following: • Drive and manage strategy and new product development, from the early idea stage through to… Zipcar

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Zipcar Reviews

65 Reviews
65 Reviews
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Zipcar President Kaye Ceille
Kaye Ceille
9 Ratings
  1. 8 people found this helpful  

    Rewarding entry level position, but lacks room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member Services Associate in Cambridge, MA
    Current Employee - Member Services Associate in Cambridge, MA

    I have been working at Zipcar


    Ultimately, zipcar is a fantastic concept and the majority of the employees are true fans of the product. There is an overall energy that is positive and people care about their jobs; you can see evidence of hard work in every corner of the office.

    Many managers are happy to delegate projects out to entry level employees, which allows you to improve your skills and earn some stripes for your resume. Although you may not receive financial compensation for the extra work, you will find yourself continually challenged and trusted with new responsibilities.

    The culture of zipcar is fun. The office is laid back and casual and there are often small events that allow employees to socialize such as a chili cook off or a guacamole off for Cinco de Mayo. Zipcar has found a great balance between keeping things fun and keeping things professional, something that many young companies strive for (and often fall short of).


    After 11 years in business and a successful IPO, zipcar needs to stop telling its employees that it's still a small startup. The pay is mediocre at best, raises are few and far between, and the benefits package doesn't make up for it. Ideally, it would be nice to see some sort of stock option, 401(k) matching plan, or cheaper benefits for employees.

    Within the member services department, there is little room for growth. Unlike other departments, there are fewer "levels" of employment so you have three options: 1) make a lateral move to another department and work your way up, 2) wait for your manager to quit and apply for his/her job or 3) seek opportunities elsewhere.

    Despite zipcar's young age, some of the "old" folks who have put in 5 or 6 years already have a "that's the way it is" and "I know best" mentality. This can be difficult to deal with because zipcar is still growing and changing all the time. Although experience is important, so is change and there needs to be more open dialogue and acceptance of newer ideas.

    Advice to ManagementAdvice

    Make sure that the Home Office and the Local Offices are on the same page. The communication seems to break down somewhere and it leads to confusion for employees and eventually members. Remember that as the company grows, it is important to allow employees to grow as well - speaking to the effect of career growth is one thing, but realizing it is another.

    Approves of CEO

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