I have been working at ZipcarDoesn't RecommendNeutral OutlookNo opinion of CEODoesn't RecommendNeutral OutlookNo opinion of CEO
A lot of great, talented, idealistic, mostly young people who would like to transform urban living and promote the environmentally friendly sharing economy. Somewhat flexible work hours, beer in the office and a pretty great location on the seaport.
Hyper-paced, under staffed, under appreciated and under paid. Absolutely no in-house training, poor benefits and a lack of basic services (bathrooms!). For a company that promotes its environmentally friendly service, the only thing 'green' is the money Avis hopes to suck out of it before it runs it into the ground. Recycle? Save energy? That's someone else's responsibility. Zipcar culture was left behind in Cambridge and the mojo was lost when the core Zipsters bailed or were force out by Parsippany.
Advice to Management
Stop acting like you care about the Zipcar culture and actually care about the people who are the Zipcar culture, your employees. Sixty well paid and appreciated employees will outperform one hundred under paid and under appreciated employees. Focus on improving what works instead of throwing money on new initiatives that stretch the back end systems and degrade the member experience.