26,768 Call Center Operations Manager Jobs

“Great place to work for, but the money is lower than other Call Centers”

Pros:  “The people you will work with, I have made friends for life at Sitel. Also the training you will recieve, I started with Sitel as a basic phone associate with no supervisory…”

Cons:  “The Pay is lower than almost every other call center out there, or as it was put to me by a Vice President once, "How much money do you think I make? I work for…” – Full Review

“good place to work at if you are hard working employee”

Pros:  “it is relatively secure job with great medical, dental and pension plans; however do not be stupid and breach the code of ethics as they have zero tolerance!”

Cons:  “it is a very busy work place, so if you are a slacker do not even think to apply; but if you enjoy being busy throughout your shift then this is your place!” – Full Review

“Alorica has provided me an opportunity to learn and grow in my position.”

Pros:  “Team "family-like" environment Developmental Opportunities Career Advancement Strong, Secure Company that is growing! International eperience.”

Cons:  “Hard work (but rewarding) Constant pressure of clients Perfoming to your highest level every day! So every-changing and fast-paced” – Full Review

“Take action to make improvements not just lecture about them.”

Pros:  “Work from home available. Opportunity to get involved in many disciplines. Good base of clients.”

Cons:  “Everyday is managing chaos, everyone has their own opinion on how things should be done. This causes much disarray. While managers are hands-off of your daily…” – Full Review

“Not good...not bad”

Pros:  “Opportunity for advancement, Good people”

Cons:  “Ancient systems, piecemeal approach to process/system imrovement” – Full Review

“it is a a good place to work because of salary”

Pros:  “meeting new people is cool”

Cons:  “over the phone service period” – Full Review

“Good Job”

Pros:  “Good pay, good benefits, lots of time off.”

Cons:  “Uncaring management. Not a lot of thought for the customer in my position. If you really care for people it is an awful job” – Full Review