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1,188 call center quality assurance coach jobs

Manager, Customer Service/Call Center

Emdeon Bridgeton, MO

Plans, organizes, directs and controls the activities and staff required to provide product service, support, and repair of company products… Emdeon

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Quality Assurance Specialist

Visiting Nurse Service of New York 98 Reviews New York, NY

Education: Bachelors degree in education, training, or a related field; or equivalent work experience required.Experience: Minimum two years of Call… Visiting Nurse Service of New York

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Quality Assurance Specialist

Blackhawk Network 100+ Reviews Reno, NV

for this position include but are not limited to the following: • Monitor Agents calls and review emails for accuracy of information and call… Blackhawk Network

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Training Manager- Call Center – new

Synchrony Financial 30 Reviews Phoenix, AZ

We are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of… Synchrony Financial

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Manager, Call Center

Delivery Agent 61 Reviews Crozet, VA

are assigned to trained staff. • Ensure procedures are in place to monitor queue activity (phone/ email) for optimal performance. • Support… Delivery Agent

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Quality Assurance Specialist Call Center

Galileo Processing 13 Reviews Salt Lake City, UT

• Monitor and evaluate a high volume of calls for compliance and customer service skills. • Monitor the effectiveness and quality of incoming… Galileo Processing

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Call Qlty Assurance Specialist – new

Aetna Inc. 100+ Reviews Phoenix, AZ

Monitors and evaluates the quality and handling of inbound calls, outbound calls and/ or correspondence, and documents quality and productivity… Percipio Media

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Mgr, Quality Assurance – new

Frontier Communications 100+ Reviews Provo, UT

· Identifies and partners with contact center leadership to communicate performance metrics that are derived from business execution success… Percipio Media

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VSP Vision Care - Call Center Manager, Workforce Mngmnt (DS)/

VSP Vision Care 69 Reviews Rancho Cordova, CA

With general direction, plan, prioritize, coordinate and monitor activities in the department to ensure accurate, timely and efficient service… VSP Vision Care

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Quality Assurance Specialist – new

Delta Career Education Corporation 39 Reviews Tempe, AZ

Are you a good listener? The Shared Services Quality Assurance (QA) Specialist is responsible for listening to and monitoring Contact Center… Beyond.com

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Financial Service Call Center Manager

Fidelity Investments 100+ Reviews Greenwood Village, Arapahoe, CO

• Lead a highly engaged team that supports our relationship model and drives extraordinary results • Build loyalty, drive customer satisfaction… Fidelity Investments

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Supervisor Customer Service Call Center – new

Terminix 100+ Reviews Glendale, AZ

• Monitor activities of associates as needed to insure maximum efficiency of the department • Ensures that all policies and procedures are adhered to… Terminix

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Call Quality Assurance Analyst

BPA Quality 8 Reviews Carle Place, NY

BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on… Job Board

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Call Center Manager Customer Response Center (CRC)¸

Liberty Mutual 100+ Reviews Springfield, MA

• Responsible for the overall management and leadership of a single call center operation of significant size or multiple smaller operations… Liberty Mutual

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Technical Call Center Manager – easy apply

Revention 36 Reviews Houston, TX

Voted as one of Houston Business Journal's Best Places to Work 2 years in a row, Revention is a destination workplace. We are experiencing fast… Revention

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Call Center Quality Specialist- Bilingual Spanish

Harris Health System 73 Reviews Houston, TX

Responsible for determining the quality assurance needs of call center operations and developing and administering programs to meet those needs. Lead… CareerBuilder

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