2,110 Global Customer Support Jobs in Chicago, IL

“It was great plac to gain knowledge”

Pros:  “Great co workers who work very well together and have a great support structure in an environment that generally keeps its departments compartmentalized.”

Cons:  “Upper management really jumps the gun in allowing unfinished products into the market. This creates major issues with customer deployment.” – Full Review

“Great company - left due to some slightly bad luck”

Pros:  “I was free for almost the entirety of my time at MStar to propose the best solutions to problems, and then apply those ideals to what could actually be accomplished within…”

Cons:  “Can't think of any except to ask potential colleagues during the interview process about their direct management chain. 95% are great to deal with. If those folks…” – Full Review

“A place for information hungry perfectionists”

Pros:  “Great place for learning and improving your skills. Everyone is highly qualified in their field, dedicated to their jobs and helpful. The company's culture is very process…”

Cons:  “Of course, this is a high pressure environment and the processes to perform any activity can be very complex and bureaucratic. Approvals for anything can take a…” – Full Review

“Good Experience”

Pros:  “Good software that works. fair compensation for employees. good people to work with.”

Cons:  “promoted poor leaders customer relationships still need improvement revenue comes from legacy software” – Full Review

“Very good experience”

Pros:  “people, product, marketing, leadership, and sales model”

Cons:  “not a strong career path and no real opportunity to move horizontally for a different job” – Full Review

“Easy going yet challenging work environment, decent management”

Pros:  “Decent hours, challenging work environment, good benefits, management is easy going, and, they do not micromanage.”

Cons:  “Compensation,ay not be as good as other financial companies.” – Full Review

“Good place to work”

Pros:  “Good work/life balance most of the time Good compensation Interesting work, good opprotunity to learn about financial derivatives and how an exchange/clearing house…”

Cons:  “Increased cost cutting leading to outsourcing Top heavy management 24hr on-call support” – Full Review

“Learn lots in little time...”

Pros:  “Very challenging projects but opportunity to learn is priceless.”

Cons:  “Little time to adjust, little to no training.” – Full Review