1,072 Lead Customer Service Representative Jobs in Chicago, IL

“Hiring From Outside is what they prefer”

Pros:  “Commission on some of the products you sales”

Cons:  “90% of the time they hire from the outside no matter how qualified you are” – Full Review

“Overall good experience”

Pros:  “Very relaxed environment, flexible with schedule while in school when it wasn't a holiday, friendly staff.”

Cons:  “Commission based pay at my location, somewhat competitive between employees, holidays work schedule was a lot of hours for a student.” – Full Review

“Just a job. Nice cause you dont have to take your work home with you.”

Pros:  “Coworkers are great. Lots of comrodery. Laid back office environment. Never work more than 40 hrs per week nor is it expected for you to take your work home with you.”

Cons:  “Very little room for advancement. Never any pay raises. Upper level management does not provide opportunities to grow. In fact, they seem to inhibit growth.” – Full Review

“A good place to work, but since it is a discount retailer, salary can be kinda low.”

Pros:  “For understanding of how a retailer enviornment functions. Here ypu can learn from ground up.”

Cons:  “Salary and benefits are not as good as they could be.” – Full Review

“What's next?”

Pros:  “Work life balance is great, benefits are above average”

Cons:  “Large company trying to reinvent itself during a very tough environment. Not many real plans for developing talent internally. Still quite siloed in structure.” – Full Review

“Positive place to work. Thin support staff though”

Pros:  “Great people - smart, nice and not overly political”

Cons:  “Heavy spin toward healthcare/higher education became disappointing” – Full Review